fix problems on House Of Color [iphone]

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—— Run into issues on House Of Color ? Get help pending when official support gets back to you!

House of Color by Schwarzkopf
Info:
company: Schwarzkopf Professional © Henkel AG & Co. KGaA
: http://www.schwarzkopf-professional.com/
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Loading issue

House of Color keeps reloading

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try switching to a diff... ⇲

initial database loading issue

Fix: 1. Ensure a stable internet connection: A poor connection can cause loading issues. Switch to a stronger Wi-Fi network or ensure your cellul... ⇲

House of Color does not load content

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. If using Wi-Fi, try switching to cellular data or vice vers... ⇲
 
Glitches issue

glitches during login

Fix: 1. Reset your password: If you are experiencing glitches during login, try resetting your password. Go to the login screen, tap on 'Forgot P... ⇲
 
Customization issue

limited color options

Fix: 1. Explore the app settings: Check if there are any settings or filters that limit color options. Sometimes, the app may have preferences th... ⇲

does not allow mixing colors

Fix: 1. Check app features: Review the app's features to confirm if color mixing is supported. If not, consider using a different app that specia... ⇲

colors not true to shade

Fix: 1. Calibrate your device: Ensure your iPhone's display is calibrated correctly. Go to Settings > Display & Brightness and adjust the setting... ⇲

no option to cancel unwanted undertones

Fix: 1. Explore app settings: Check if there are any settings or options related to undertones that may be hidden in the app's menus. 2. Use exte... ⇲
 
Basic issue

basic information only

Fix: 1. Explore all app features: Make sure you are navigating through all sections of the app. Sometimes, additional information is available in... ⇲
 
Updates issue

not updated frequently

Fix: 1. Check for updates regularly: Make it a habit to check the App Store for updates to ensure you have the latest features and fixes. 2. Expl... ⇲
 
Crashes issue

crashes when creating formulas

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates often fix bugs that cause crashes. 2. Restart your... ⇲
 
Permissions issue

permission errors

Fix: 1. Check app permissions: Go to Settings > Privacy and ensure that House of Color has the necessary permissions enabled (e.g., camera, photo... ⇲
 
Uploads issue

inability to upload pictures from camera roll

Fix: 1. Check app permissions: Go to Settings > Privacy > Photos and ensure House of Color has permission to access your photos. 2. Restart the a... ⇲
 
UI issue

client names organization issues

Fix: 1. Use folders or tags: If the app allows, create folders or tags to organize client names more effectively. 2. Regularly update client info... ⇲
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 what users are saying
Good experience
80.2%

Bad experience
16.3%

Neutral
3.5%

~ from our NLP analysis of 172 combined software ratings.

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 Private Data House of Color collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics