fix problems on Ithaca Bikeshare [iphone]

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—— Run into issues on Ithaca Bikeshare? Get help pending when official support gets back to you!

Ithaca Bikeshare
Info:
company: Dropbike
: https://ithacabikeshare.org
Chat with our AI-based Ithaca Bikeshare Support
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Installation issue

difficult setup process

Fix: 1. Follow a step-by-step guide: Create a checklist of the setup steps required for the app. Make sure to have all necessary information read... ⇲
 
Payments issue

manual card entry required

Fix: 1. Use a digital wallet: If the app allows, link your credit or debit card to a digital wallet like Apple Pay. This can simplify the payment... ⇲
 
Permissions issue

requires double activation to unlock bike

Fix: 1. Check for app updates: Ensure that you are using the latest version of the app, as updates may fix issues related to bike unlocking. Go t... ⇲
 
Gameplay issue

limited pedal assist

Fix: 1. Adjust bike settings: If the app allows you to adjust the pedal assist settings, check if you can increase the level of assistance provid... ⇲

struggles on inclines

Fix: 1. Use lower gears: If the bike has gear settings, switch to a lower gear when approaching inclines to make pedaling easier. This can help y... ⇲
 
Loading issue

takes long to load

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as a weak signal can cause the app to load slowly. Switch t... ⇲

fails to load sometimes

Fix: 1. Reinstall the app: Uninstall the Ithaca Bikeshare app and then reinstall it from the App Store. This can fix any corrupted files that may... ⇲

takes too long to end trips

Fix: 1. Ensure proper bike docking: Make sure the bike is properly docked at the station before trying to end the trip. If the bike is not secure... ⇲
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 what users are saying
Good experience
91.4%

Bad experience
7.2%

Neutral
1.4%

~ from our NLP analysis of 279 combined software ratings.

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 Private Data Ithaca Bikeshare collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics