—— Run into issues on КИНОАФИША? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings to ensure that the option to save payment information is enabled. Go to the app's settings menu, look for 'Account' o... ⇲
Fix: Try uninstalling and reinstalling the app. This can resolve many issues by resetting the app's data and cache. To do this, press and hold th... ⇲
Fix: Verify that your payment method is valid and has sufficient funds. Check your bank account or card balance to ensure there are no issues wit... ⇲
Fix: Ensure that your payment method is correctly set up and valid. Double-check your card details and billing information in the app settings.... ⇲
Fix: Clear the app's cache to improve performance. Go to your iPhone's settings, find the app under 'General' > 'iPhone Storage', and select 'Off... ⇲
Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. A weak connection can cause... ⇲
Fix: Check your iPhone's location settings. Go to 'Settings' > 'Privacy' > 'Location Services', and ensure that location services are enabled for... ⇲
Fix: Check if you are logged into your account in the app. Sometimes, favorites are only saved when you are logged in. If not, log in or create a... ⇲
Fix: Manually search for the cinema by entering its name in the search bar of the app. Sometimes, cinemas may not appear in the list but can be f... ⇲
Fix: Try changing your location settings in the app to see if it can detect cinemas in other areas. Go to the app settings and manually select a... ⇲
Fix: Check the phone number format saved in the app. Ensure that it is entered correctly without any extra characters or spaces that could cause... ⇲
Fix: Refresh the app or restart your device to see if more cinemas appear. Sometimes, a simple restart can resolve display issues. OR Check if... ⇲
Fix: Ensure that location services are enabled for the app as mentioned earlier. Go to 'Settings' > 'Privacy' > 'Location Services' and check the... ⇲
Fix: Check your internet connection to ensure it is stable. Trailers require a good connection to stream properly. Switch between Wi-Fi and mobil... ⇲