fix problems on EZDERM [iphone]

—— Run into issues on EZDERM? Get help pending when official support gets back to you!

EZDERM

Info:

company: EZDERM, LLC

: https://support.ezderm.com

: www.ezderm.com

Chat with our AI-based EZDERM Support

🛠️ Common EZDERM Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

New update adds unnecessary fields

Fix: To manage the new fields added in the update, you can customize your forms. Go to the settings or preferences section of the app, look for f... ⇲

Slow performance with multiple assessments

Fix: To improve performance, try closing any other applications running in the background on your iPhone. Double-tap the home button (or swipe up... ⇲

Uploads issue

Only allows one photo upload at a time

Fix: As a workaround, you can upload your photos sequentially. Take all the necessary photos first, then upload them one by one. This may be time... ⇲

Glitches issue

Glitches and crashes after recent update

Fix: First, try restarting your iPhone. This can often resolve temporary glitches. To restart, press and hold the power button until you see the... ⇲

Features issue

Basic functions missing

Fix: Check the app's settings to see if there are options to enable or access the basic functions you need. Sometimes, features may be hidden in... ⇲

Bugs issue

Doesn't work properly

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. Comp... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

75.5%

Bad experience

20.4%

Neutral

4.1%

~ from our NLP analysis of 49 combined software ratings.

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Private Data EZDERM collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Usage Data
- Diagnostics