—— Run into issues on Safe Home Security? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings to see if there is an option to enable or configure alarm scheduling. Sometimes, features may be hidden under advance... ⇲
Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. If using Wi-Fi, re... ⇲
Fix: After a hardware upgrade, ensure that the app is updated to the latest version. Go to the App Store, search for Safe Home Security, and chec... ⇲
Fix: Check if the face recognition feature is enabled in the app settings. Navigate to the security settings and ensure that face recognition is... ⇲
Fix: Keep the app updated to the latest version, as updates often fix bugs and improve functionality. Check the App Store regularly for updates.... ⇲
Fix: Try using the 'Forgot Username' feature again, ensuring that you are entering the correct email address associated with your account. Check... ⇲
Fix: Double-check that you are entering the correct username and password. Ensure that Caps Lock is not on and that you are using the correct cas... ⇲
Fix: Check your internet connection to ensure that it is stable. If you are using Wi-Fi, try restarting your router. If using mobile data, ensure... ⇲
Fix: Document your issues and any interactions with customer service. This can help you keep track of your concerns and follow up if necessary. C... ⇲
Fix: After an update, try clearing the app cache. Go to your iPhone settings, find the Safe Home Security app, and look for options to clear cach... ⇲
Fix: Review the terms and conditions of your subscription to understand the cancellation policy. If you are considering cancellation, do so befor... ⇲
Fix: Document any misleading information you received during the sales process. This can help you when discussing your concerns with customer ser... ⇲