—— Run into issues on LendingPad? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are using the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲
Fix: Check if you have a stable internet connection. If the app requires an internet connection to save data, ensure you are connected to Wi-Fi o... ⇲
Fix: This may be due to a bug in the app. Try closing the app completely and reopening it. If the issue persists, uninstall the app and then rein... ⇲
Fix: Check your internet connection, as a poor connection can cause dropdowns to fail to load. Try switching to a different network or resetting... ⇲
Fix: Try to familiarize yourself with the app's layout by exploring all available menus and options. Sometimes, navigation can be improved by lea... ⇲
Fix: Familiarize yourself with the app's features by checking the user guide or help section within the app. Sometimes, features may be hidden or... ⇲
Fix: Check if there are any updates available for the app that may improve mobile support. Go to the App Store and update if necessary. OR If... ⇲
Fix: Check if you have the necessary permissions to change roles. If you are not the admin or do not have the right access level, you may be rest... ⇲
Fix: Regularly update the app to the latest version, as updates often include bug fixes. Go to the App Store, search for LendingPad, and tap 'Upd... ⇲
Fix: Ensure that you are in the correct mode or section of the app that allows editing. Some sections may be read-only. Look for an 'Edit' button... ⇲
Fix: Ensure that you have a stable internet connection, as changes may not save without it. If you are connected, try refreshing the app or loggi... ⇲
Fix: Review the app's features to confirm if pipeline management is supported. If it is not available in the mobile app, consider using the web v... ⇲