fix problems on TELUS Connect (My Wi-Fi) [iphone]

—— Run into issues on TELUS Connect (My Wi-Fi)? Get help pending when official support gets back to you!

TELUS Connect (My Wi-Fi)

Info:

company: TELUS Communications Inc.

: http://www.telus.com/connectappsupport

: www.telus.com

Chat with our AI-based TELUS Connect (My Wi-Fi) Support

🛠️ Common TELUS Connect (My Wi-Fi) Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Could not unpause a profile

Fix: 1. Open the TELUS Connect app on your iPhone. 2. Navigate to the 'Profiles' section where you manage device access. 3. Locate the profile yo... ⇲

TELUS Connect (My Wi-Fi) requires deletion and redownload to fix issues

Fix: 1. Before deleting the app, ensure you have your login credentials handy. 2. Press and hold the TELUS Connect app icon until it jiggles. 3.... ⇲

Network issue

Cannot add a booster while connected to home WiFi

Fix: 1. Ensure that you are connected to your home Wi-Fi network. 2. Open the TELUS Connect app and navigate to the 'Boosters' section. 3. Check... ⇲

Permissions issue

Limited control over device access

Fix: 1. Open the TELUS Connect app and go to the 'Profiles' section. 2. Review the profiles you have set up for each device. 3. If you need more... ⇲

Freezing issue

TELUS Connect (My Wi-Fi) freezes while watching stream

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to 'Settings' > 'General' > 'Software Update' to check for updates. 2. Close... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

50.0%

Bad experience

40.9%

Neutral

9.1%

~ from our NLP analysis of 22 combined software ratings.

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Private Data TELUS Connect (My Wi-Fi) collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics