fix problems on Don't Touch The Spikes [iphone]

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—— Run into issues on Don't Touch The Spikes? Get help pending when official support gets back to you!

Don't Touch The Spikes
Info:
company: Ketchapp
: http://www.ketchappgames.com
: www.ketchappgames.com
Chat with our AI-based Don't Touch The Spikes Support
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Ads issue

Game freezes when loading ads

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, find the game, and select 'Offload App'. This will remove the app but... ⇲

Forced ads disrupt gameplay

Fix: Play the game in Airplane Mode to avoid ads entirely. This will prevent any ads from loading during gameplay. OR Look for an option to pu... ⇲

No option to control ad frequency

Fix: Consider using Airplane Mode while playing to avoid ads altogether, though this will disable all online features. OR Check if there is an... ⇲
 
Compatibility issue

Game display is not properly fit on newer devices

Fix: Check for any updates to the game in the App Store. Developers often release updates to improve compatibility with newer devices. OR Adju... ⇲

Inconsistent performance across devices

Fix: Ensure that all devices are running the latest version of the game. Go to the App Store and check for updates. OR Adjust the game setting... ⇲
 
Updates issue

Missing birds after update

Fix: Check the game’s update notes or community forums to see if the missing birds are a known issue. Sometimes, developers will address these in... ⇲

Challenges not updated

Fix: Check for any game updates in the App Store. Developers often release updates that include new challenges and content. OR Try logging out... ⇲

Game becomes unplayable after updates

Fix: Try uninstalling and reinstalling the game. This can help reset any issues caused by the update. OR Check for any patches or hotfixes rel... ⇲
 
Audio issue

No option to turn off game sound

Fix: Use the device's physical mute switch to silence the game. This is a quick way to mute all sounds without needing an in-game option. OR C... ⇲
 
Gameplay issue

Lagging and stuttering during gameplay

Fix: Close any background apps that may be using resources. Double-tap the Home button (or swipe up from the bottom on newer devices) and swipe a... ⇲

Inability to unlock birds anymore

Fix: Check if there are any specific requirements or tasks that need to be completed to unlock the birds. Sometimes, these can change with update... ⇲

Hitboxes are too large

Fix: Practice your timing and positioning in the game. Sometimes, adjusting your gameplay style can help mitigate issues with hitboxes. OR Che... ⇲

Game mechanics changed negatively

Fix: Review the game’s update notes to understand the changes made. Sometimes, adapting your strategy can help with new mechanics. OR Look for... ⇲
 
Freezing issue

Duel mode freezes

Fix: Try restarting the game before entering Duel mode. This can help clear any temporary glitches that may cause freezing. OR Ensure your dev... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
83.1%

Bad experience
9.8%

Neutral
7.1%

~ from our NLP analysis of 9,375 combined software ratings.

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 Private Data Don't Touch The Spikes collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. 400 Candies: $0.99 Add 400 Candies to your account.
  2. 1000 Candies: $1.99 Add 1000 Candies to your account.
  3. Remove Ads: $1.99 Remove permanently all ads in the game.
  4. 5000 Candies: $6.99 Add 5000 Candies to your account.
  5. 3000 Candies: $4.99 Add 3000 Candies to your account.