—— Run into issues on Pulsz? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Monitor your gameplay and keep track of your wins and losses over a period of time. If you notice a significant drop in your win percentage,... ⇲
Fix: Ensure that you have all required documents ready for KYC verification, such as a government-issued ID and proof of address. Double-check th... ⇲
Fix: Try reaching out to customer service through multiple channels, such as email, in-app chat, or social media. Sometimes, different channels m... ⇲
Fix: Be patient and allow a reasonable amount of time for a response. In the meantime, check the app's help section for self-service options that... ⇲
Fix: If your account gets locked after a win, review the app's terms and conditions regarding account security and verification. Ensure that your... ⇲
Fix: If you suspect fraudulent activity, immediately change your account password and enable two-factor authentication if available to secure you... ⇲
Fix: Check the app's settings or account management section for options to update your details. Some apps may require you to verify your identity... ⇲
Fix: Ensure that you are following all the app's terms and conditions to avoid restrictions. Familiarize yourself with the rules regarding gamepl... ⇲
Fix: Check the app's payout processing times in the terms and conditions. If your payout is delayed, ensure that you have completed all necessary... ⇲
Fix: Review the app's terms regarding cash out limits. If the limit is too high for your current balance, consider playing smaller stakes to reac... ⇲
Fix: Explore the payment options available in the app and consider using e-wallets or prepaid cards if they are offered, as they may provide more... ⇲
Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and glitches. Check the App Store for any available updates... ⇲
Fix: Check your internet connection to ensure it is stable. Frequent errors can often be caused by connectivity issues. Try switching to a differ... ⇲
Fix: Keep a detailed log of your gameplay, noting the times, games played, and outcomes. This can help you identify any patterns or trends in you... ⇲
Fix: Research the game mechanics and odds provided by the app to understand how the games work. This can help clarify any misconceptions about th... ⇲
Fix: Review the app's help section or FAQs for detailed information on verification requirements. This can often clarify what is needed for KYC.... ⇲