fix problems on Solink [iphone]

—— Run into issues on Solink? Get help pending when official support gets back to you!

Solink

Info:

company: Solink Corporation

: https://solink.com/contact-us/

: solink.com

Chat with our AI-based Solink Support

🛠️ Common Solink Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Solink is broken

Fix: 1. Restart the App: Close the Solink app completely by swiping it away from the app switcher. Then, reopen the app to see if the issue persi... ⇲

cannot watch videos on mobile

Fix: 1. Check Internet Connection: Ensure your mobile device is connected to a stable Wi-Fi or cellular network. Try switching between Wi-Fi and... ⇲

Messages issue

chat feature closes too quickly

Fix: 1. Check for Updates: Ensure that both the Solink app and your iPhone's iOS are up to date, as updates often fix bugs related to app perform... ⇲

Camera issue

takes too long to add a camera

Fix: 1. Check Network Speed: Ensure that your internet connection is stable and fast enough to support camera addition. You can test your speed u... ⇲

Loading issue

loading footage playback results in errors

Fix: 1. Check Storage Space: Ensure your iPhone has enough storage space available. Go to Settings > General > iPhone Storage to check and free u... ⇲

Performance issue

inconsistent performance

Fix: 1. Close Background Apps: Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe away any unnecessary apps runn... ⇲

Compatibility issue

video only works on desktop

Fix: 1. Check App Permissions: Go to Settings > Solink and ensure that all necessary permissions (like camera and microphone) are enabled for the... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

52.9%

Good experience

35.3%

Neutral

11.8%

~ from our NLP analysis of 17 combined software ratings.

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Private Data Solink collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics