fix problems on Plant X [iphone]

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—— Run into issues on Plant X? Get help pending when official support gets back to you!

Plant X - Plant Survivor Game
Info:
company: WEJOY PTE. LTD.
: https://plant.wejoysg.com/
: plant.wejoysg.com
Chat with our AI-based Plant X Support
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Payments issue

System errors when making purchases

Fix: First, ensure that your app and iOS are updated to the latest versions. Sometimes, bugs are fixed in updates. If the issue persists, try res... ⇲
 
Ads issue

Ads are intrusive and unskippable

Fix: To reduce the impact of ads, check if there is an option to purchase an ad-free version of the game. If not, consider playing during times w... ⇲
 
Gameplay issue

Banning issues for normal gameplay

Fix: If you are facing bans, ensure that you are not using any third-party software or hacks, as this can lead to account suspension. Review the... ⇲

Inability to progress past certain stages

Fix: If you are stuck at a certain stage, review your current equipment and abilities. Make sure you are adequately leveled up and have the right... ⇲
 
Support issue

Lack of online community support

Fix: To find support, consider searching for fan forums or social media groups dedicated to the game. These platforms often have active discussio... ⇲
 
Compatibility issue

Controller compatibility issues

Fix: First, check if your controller is compatible with iOS devices. If it is, ensure that it is properly paired with your iPhone. Go to Settings... ⇲
 
Freezing issue

Game freezes when opening boxes

Fix: If the game freezes, try clearing the app's cache by closing the app completely and reopening it. You can also try restarting your device to... ⇲
 
Glitches issue

Glitches with weapon damage

Fix: If you notice glitches with weapon damage, first ensure that your game is updated to the latest version, as updates often fix bugs. If the i... ⇲
 
Slow issue

Slow progression after level 5

Fix: To speed up your progression, focus on completing side quests and daily challenges that provide additional experience points. Engage in acti... ⇲
 
Syncing issue

Missing data or purchases after app opening

Fix: If you are experiencing missing data or purchases, first ensure that you are logged into the correct Apple ID associated with your purchases... ⇲
 
Bugs issue

Grammar and spelling errors in-game

Fix: While this issue may not have a direct fix, you can take note of the errors and report them through any feedback options available in the ap... ⇲
 
UI issue

Avatar control issues

Fix: If you are having trouble controlling your avatar, first check the sensitivity settings in the game. Adjusting these settings can sometimes... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.9%

Bad experience
4.6%

Neutral
2.5%

~ from our NLP analysis of 1,455 combined software ratings.

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 Private Data Plant X collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 80 Diamonds: $0.99 80 Diamonds
  2. Rookie Packet: $1.99 Rookie Packet
  3. Packet of Chapter 1: $1.99 Packet of Chapter 1
  4. Packet of Chapter 2: $2.99 Packet of Chapter 2
  5. 500 Diamonds: $4.99 500 Diamonds
  6. 1200 Diamonds: $9.99 1200 Diamonds
  7. Packet of Chapter 3: $2.99 Packet of Chapter 3
  8. Packet of Chapter 4: $4.99 Packet of Chapter 4
  9. Premium Weekly Card: $9.99 Premium Weekly Card
  10. 2500 Diamonds: $19.99 2500 Diamonds