fix problems on Visitor Toll Pass [iphone]

—— Run into issues on Visitor Toll Pass? Get help pending when official support gets back to you!

Visitor Toll Pass

Info:

company: Central Florida Expressway Authority

: https://epass.cfxway.com/epassweb/feedback/index?appNumber=MobileApp

: cfxway.com

Chat with our AI-based Visitor Toll Pass Support

🛠️ Common Visitor Toll Pass Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Visitor Toll Pass fails to recognize login

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Difficult to log back in after a trip

Fix: Make sure to save your login credentials in your device's password manager or browser for easy access. This can help you log in quickly with... ⇲

Bugs issue

Visitor Toll Pass does not function well

Fix: Check for app updates in the App Store. Developers often release updates to fix bugs and improve performance. Keeping the app updated can re... ⇲

Requires login every time

Fix: Check if the app has a 'Stay Logged In' or 'Remember Me' option during login. If it does, ensure that it is enabled to avoid having to log i... ⇲

Payments issue

Inconsistent toll charge coverage

Fix: Review the app's coverage map or list of supported toll roads to ensure you are using it in areas where it is valid. Familiarize yourself wi... ⇲

Deposit not refunded

Fix: Check the app's terms and conditions regarding deposits to understand the refund policy. Ensure that you have met all requirements for a ref... ⇲

Charges for lane violations despite activation

Fix: Double-check that your account is active and that your vehicle is properly registered in the app. Ensure that you have activated the pass be... ⇲

Support issue

Poor customer service response

Fix: Utilize the app's FAQ or help section for common issues, which may provide immediate answers without needing to contact support. OR If yo... ⇲

Freezing issue

Visitor Toll Pass freezes on certain screens

Fix: Force close the app by swiping it away in the app switcher and then reopening it. This can resolve temporary glitches. OR If the freezing... ⇲

Visitor Toll Pass locks on QR code screen

Fix: If the app locks up, try force closing it and reopening it. If that doesn't work, restart your iPhone to clear any temporary issues. OR E... ⇲

Updates issue

Down for maintenance frequently

Fix: Check the app's official social media pages or website for maintenance announcements. This can help you plan your usage around scheduled dow... ⇲

Compatibility issue

Limited rental car agency compatibility

Fix: Before renting a car, check with the rental agency to see if they support the Visitor Toll Pass app. This can save you time and hassle durin... ⇲

Kiosk only located in one terminal

Fix: Plan your arrival at the terminal with the kiosk in advance. If you are arriving at a different terminal, consider using the app for toll pa... ⇲

Registration issue