—— Run into issues on Dot? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Force close the app and restart it. To do this, double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to... ⇲
Fix: Clear the app's cache. Go to your iPhone's Settings, scroll down to find Dot, and look for options to clear cache or data. This can help imp... ⇲
Fix: Regularly review and update the information stored in the app. Go through the settings or memory sections of the app to ensure that all info... ⇲
Fix: Ensure that you are logged into the same account each time you use the app. If you switch accounts, the app may not retain information share... ⇲
Fix: Verify the information provided by the app against reliable sources. If you notice inaccuracies, take note of them for future reference. O... ⇲
Fix: Check the app's settings to ensure that all relevant data is being included in responses. Look for options to include or reference chronicle... ⇲
Fix: Regularly check for app updates in the App Store. Developers often release updates that fix bugs and improve performance. OR Keep a log o... ⇲
Fix: Go to the app's settings and look for notification or reminder settings. Adjust these settings to limit or turn off unsolicited reminders.... ⇲
Fix: Check the time zone settings in the app. Ensure that the app is set to the correct time zone to avoid delays in reminders. OR Review the... ⇲
Fix: Go to your iPhone's Settings > Notifications > Dot and ensure that 'Sounds' is enabled for notifications. This will allow sound alerts for n... ⇲
Fix: Check if the app has an option to sync with your calendar. Go to the app settings and look for calendar integration options to enable syncin... ⇲
Fix: Check the app's settings for email integration options. Ensure that your email account is properly linked to the app if this feature is avai... ⇲
Fix: Explore the app settings to see if there is an option to enable voice commands or voice interaction. If not, consider using a different app... ⇲
Fix: Close other apps running in the background to free up system resources. Double-click the Home button (or swipe up) and swipe up on other app... ⇲
Fix: Review the app's messaging policy to understand the limits. If you reach the quota, consider prioritizing important messages to send first.... ⇲
Fix: Check if the app has a built-in dark mode option in its settings. If not, consider using your iPhone's system-wide dark mode to reduce strai... ⇲
Fix: Review the app's permissions in your iPhone's Settings. Go to Settings > Privacy and check what permissions Dot has and adjust them as neede... ⇲