fix problems on Wisconsin State Journal [iphone]

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—— Run into issues on Wisconsin State Journal? Get help pending when official support gets back to you!

Wisconsin State Journal
Info:
company: Madison Newspapers Incorporated
: https://madison.com/
: madison.com
Chat with our AI-based Wisconsin State Journal Support
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Freezing issue

Pages frequently freeze

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can toggle Airplane mode on and off to reset y... ⇲
 
UI issue

Navigation is clunky

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its navigation structure. Look for a tutorial or he... ⇲

Difficult to zoom and scroll

Fix: 1. Use pinch-to-zoom: Make sure you are using the pinch gesture to zoom in and out. If this isn't working, try restarting the app. OR 2.... ⇲

Navigation buttons are too close together

Fix: 1. Adjust your touch sensitivity: Go to Settings > Accessibility > Touch and adjust the touch sensitivity settings to help with accidental t... ⇲

Difficult to read for elderly users

Fix: 1. Increase text size: Go to Settings > Display & Brightness > Text Size and adjust the slider to make text larger for better readability.... ⇲

No organization by section in index

Fix: 1. Use the search function: If the index is unorganized, use the search feature to find specific sections or articles. OR 2. Bookmark fav... ⇲
 
Bugs issue

Inconsistent article behavior

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates often fix bugs related to article display. OR 2. Clear ap... ⇲

Error messages when sharing articles

Fix: 1. Restart the app: Close the app completely and reopen it to see if the error persists. OR 2. Check your internet connection: Ensure you... ⇲
 
Crashes issue

Wisconsin State Journal crashes constantly

Fix: 1. Update the app: Ensure you are using the latest version of the app, as updates often fix stability issues. OR 2. Free up storage: Go t... ⇲

Wisconsin State Journal requires frequent restarts

Fix: 1. Update the app: Ensure you are using the latest version, as updates may fix stability issues. OR 2. Free up storage: Go to Settings >... ⇲
 
Loading issue

Cannot access certain pages

Fix: 1. Check your subscription status: Ensure your subscription is active and that you are logged in. If you are having issues, try logging out... ⇲
 
Login issue

Frequent login issues

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the app or website. OR 2. Enable 'Remem... ⇲
 
Account issue

Wisconsin State Journal forgets subscription status

Fix: 1. Log out and log back in: This can refresh your account status and may help the app remember your subscription. OR 2. Reinstall the app... ⇲
 
Content issue

Limited article availability in page reader format

Fix: 1. Check settings: Look in the app settings to see if there is an option to enable or change the article format. OR 2. Use the website: I... ⇲

No links for continued articles

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may add this functionality. OR 2. Use the search function... ⇲
 
Support issue

Poor customer service

Fix: 1. Use in-app support: Look for a help or support section within the app that may provide FAQs or troubleshooting tips. OR 2. Check onlin... ⇲
 
Updates issue

Lack of communication about app changes

Fix: 1. Follow the app's social media: Check if the Wisconsin State Journal has social media accounts where they post updates about the app. OR... ⇲

Frequent updates introduce new issues

Fix: 1. Disable automatic updates: Go to Settings > App Store and turn off 'App Updates' to control when you update the app. OR 2. Wait before... ⇲

Old app functionality was better

Fix: 1. Explore settings: Sometimes, new features can be adjusted in the settings. Check if there are options to revert to previous functionaliti... ⇲
 
Customization issue

Difficult to share articles

Fix: 1. Use the share button: Look for a share icon within the article view. If it’s not working, try copying the link manually. OR 2. Share v... ⇲
 
Notifications issue

Notifications are excessive

Fix: 1. Adjust notification settings: Go to Settings > Notifications > Wisconsin State Journal and customize which notifications you want to rece... ⇲
 
Settings issue

Wisconsin State Journal does not save user settings

Fix: 1. Check app permissions: Go to Settings > Wisconsin State Journal and ensure that all necessary permissions are enabled for the app to save... ⇲
 
Screen issue

Pages do not fill screens properly

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and check if there are any settings that affect how apps display content.... ⇲
 
Ads issue

Ads are intrusive without a subscription

Fix: 1. Consider subscribing: If ads are too intrusive, evaluate the benefits of subscribing to remove them. OR 2. Use an ad blocker: If you a... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
64.2%

Good experience
31.5%

Neutral
4.3%

~ from our NLP analysis of 416 combined software ratings.

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 Private Data Wisconsin State Journal collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Subscriptions: $25.99 Monthly subscription to Madison.com content.
  2. Subscriptions: $38.99 Monthly ad free access to Wisc. State Journal