fix problems on Work [iphone]

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—— Run into issues on Work? Get help pending when official support gets back to you!

Workforce.com
Info:
company: Tanda
: http://help.tanda.co
: www.tanda.co
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Permissions issue

Invasive location and photo requirements

Fix: Review the app's settings to see if you can adjust location permissions. You may be able to set it to 'While Using the App' instead of 'Alwa... ⇲

Excessive photo requirements for clocking in/out

Fix: If the app allows, try using a single photo for multiple clock-ins if the system permits it. This can reduce the frequency of photo submissi... ⇲
 
Settings issue

Time zone changes do not adjust days

Fix: Manually adjust your clock-in and clock-out times to reflect the correct time zone. You can do this by keeping a note of the time difference... ⇲
 
UI issue

Clunky UI with slow loading times

Fix: Clear the app's cache by going to your iPhone's Settings > General > iPhone Storage > Workforce.com > Offload App. This can help improve per... ⇲
 
Bugs issue

Clock-in shows for the wrong project

Fix: Double-check that you are selecting the correct project before clocking in. Look for a dropdown menu or selection option to ensure you are o... ⇲

Inaccurate clock-in times

Fix: Always double-check the time displayed on your device before clocking in. If you notice discrepancies, adjust your clock-in time manually to... ⇲
 
Support issue

Lack of customer support contact information

Fix: Look for a 'Help' or 'Support' section within the app. This may provide FAQs or troubleshooting tips that can assist you without needing dir... ⇲
 
Account issue

Incorrect user profile information cannot be changed

Fix: Check if there is an option to edit your profile information within the app settings. If not, try logging into the web version of Workforce.... ⇲
 
Loading issue

Work fails to load 30% of the time

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and cellular data to see if the issue persists. OR If the app... ⇲

Clock in/out page often fails to load

Fix: Clear the app's cache and data by offloading the app as mentioned earlier. This can help improve loading times. OR Try accessing the cloc... ⇲
 
Crashes issue

Frequent crashes and black screens

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the app to see if it resolv... ⇲

Work closes immediately after launch

Fix: Try restarting your iPhone. This can clear temporary glitches that may be causing the app to crash on launch. OR If the problem persists,... ⇲

Work freezes and crashes frequently

Fix: Ensure your iPhone's operating system is up to date by going to Settings > General > Software Update. Keeping your device updated can help w... ⇲
 
Notifications issue

No sound alerts for notifications

Fix: Check your iPhone's notification settings by going to Settings > Notifications > Workforce.com. Ensure that 'Allow Notifications' is enabled... ⇲
 
Registration issue

Email verification issues

Fix: Check your spam or junk folder for the verification email. Sometimes, it may be filtered out of your inbox. OR If you still do not receiv... ⇲
 
Updates issue

Inability to access app after updates

Fix: Restart your iPhone after an update to ensure all apps are functioning correctly. This can help clear any temporary issues caused by the upd... ⇲
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 what users are saying
Good experience
95.7%

Bad experience
2.6%

Neutral
1.7%

~ from our NLP analysis of 2,972 combined software ratings.

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 Private Data Work collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics