fix problems on 朝日新聞 [iphone]

—— Run into issues on 朝日新聞? Get help pending when official support gets back to you!

朝日新聞 - 国内外のニュースをいつでもどこでも

Info:

company: 株式会社朝日新聞社

: http://faq.digital.asahi.com/

: digital.asahi.com

Chat with our AI-based 朝日新聞 Support

🛠️ Common 朝日新聞 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

朝日新聞 opens twice a day

Fix: Check the app's notification settings. Go to your iPhone's Settings > Notifications > 朝日新聞 and ensure that notifications are enabled. Th... ⇲

Difficult to access articles

Fix: Use the search function within the app. Tap on the search icon (usually a magnifying glass) and enter keywords related to the articles you w... ⇲

UI issue

Inconvenient article navigation

Fix: Familiarize yourself with the app's layout. Spend some time exploring the main menu and sections to understand where different types of arti... ⇲

Unwanted articles displayed when scrolling

Fix: Look for personalization settings in the app. Some apps allow you to customize your feed based on your interests. Adjust these settings to r... ⇲

Logging in redirects to homepage

Fix: Ensure that you are using the correct login credentials. Double-check your username and password to avoid any login issues that may cause re... ⇲

Updates issue

Downloaded content disappears after update

Fix: Before updating the app, check if there is an option to back up downloaded content. If available, use this feature to save your articles bef... ⇲

Account issue

Paid members receive limited access message

Fix: Verify your subscription status. Go to the app's account settings and check if your subscription is active. If not, you may need to renew it... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.7%

Bad experience

5.6%

Neutral

2.8%

~ from our NLP analysis of 72 combined software ratings.

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Private Data 朝日新聞 collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Search History
- Browsing History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Diagnostics

Cost of Subscriptions

スタンダードコース: $12.99 全ての有料記事が読み放題。便利な有料会員限定機能も利用できます。