fix problems on JustRide Bustang [iphone]

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JustRide Bustang
Info:
company: Ace Express Coaches
: http://www.ridebustang.com/contact
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UI issue

Clunky app design

Fix: To improve your experience with the app, try customizing your settings if available. Look for options to simplify the interface or adjust th... ⇲

Hidden login button

Fix: If the login button is hard to find, try accessing the app's main menu or settings. Often, login options are located in the top corner or wi... ⇲

No clear ticket activation option

Fix: After purchasing a ticket, check the app's main menu or your account section for an 'Active Tickets' or 'My Tickets' option. This is often w... ⇲

Confusing navigation between app and website

Fix: Create a list of the main functions you need to access in both the app and the website. This can help you remember where to find specific fe... ⇲

No clear information on routes

Fix: Use the app's search function to look for specific routes or stops. If the app lacks detailed route information, consider using a third-part... ⇲

Frustrating user experience

Fix: Take a moment to outline the specific aspects of the app that frustrate you. This can help you identify patterns and find workarounds for th... ⇲

No intuitive route identification

Fix: Familiarize yourself with the route numbers and names by reviewing the schedule or route map available on the website. This can help you qui... ⇲

Redirects to website for basic functions

Fix: If the app redirects you frequently, try to identify which functions are causing this. Use the app primarily for ticket purchases and the we... ⇲

Lack of schedule visibility

Fix: Check if the app has a feature to display upcoming schedules or alerts. If not, consider using a calendar app to manually input your travel... ⇲

Inability to buy tickets for specific routes

Fix: If the app does not allow you to select specific routes, try using the website to purchase tickets instead. This may provide more options an... ⇲

Poor design and functionality

Fix: Explore the app settings to see if there are any customization options that can improve your experience. Adjusting settings can sometimes en... ⇲

Loops in navigation

Fix: If you find yourself looping in navigation, try to retrace your steps and identify where the navigation fails. Documenting these issues can... ⇲
 
Network issue

Inaccessible schedule without WiFi

Fix: Download the schedule as a PDF from the website when you have WiFi access. Save it to your device for offline access. Many transit systems p... ⇲

No offline functionality

Fix: As a workaround, download the necessary information (like schedules and routes) when you have WiFi access and save it to your device for off... ⇲
 
Crashes issue

JustRide Bustang crashes when adding card details

Fix: Ensure that your app is updated to the latest version, as crashes can often be resolved with updates. If the problem persists, try clearing... ⇲
 
Downloads issue

Requires app download for single ticket purchase

Fix: If you only need a single ticket occasionally, consider using the website for purchases instead of downloading the app. This can save space... ⇲
 
Payments issue

Untrustworthy payment processing

Fix: If you feel uneasy about payment processing, consider using a virtual card or payment service that offers additional security for online tra... ⇲
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 what users are saying
Bad experience
75.5%

Good experience
17.0%

Neutral
7.4%

~ from our NLP analysis of 94 combined software ratings.

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 Private Data JustRide Bustang collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
    • Diagnostics