fix problems on CoinEx [iphone]

—— Run into issues on CoinEx? Get help pending when official support gets back to you!

CoinEx: Buy Bitcoin & Crypto

Info:

company: Coinex Global Limited

: https://www.coinex.com/help

: www.coinex.com

Chat with our AI-based CoinEx Support

🛠️ Common CoinEx Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Predatory spreads on market orders

Fix: To mitigate the impact of predatory spreads, consider using limit orders instead of market orders. Limit orders allow you to set the price a... ⇲

TradingView charts not mobile-friendly

Fix: To improve your experience with TradingView charts on mobile, try switching to landscape mode on your iPhone. This can provide a wider view... ⇲

Features issue

Lack of futures transactions

Fix: If futures trading is essential for your strategy, consider using alternative trading platforms that offer futures contracts. Research and s... ⇲

No access to previous app features

Fix: If you notice missing features, check the app update notes in the App Store to see if any features have been removed or changed. Sometimes,... ⇲

Bugs issue

Bugs and crashes

Fix: To reduce the likelihood of bugs and crashes, ensure that your app is updated to the latest version. Go to the App Store, search for CoinEx,... ⇲

Payments issue

Slow deposit confirmation

Fix: To speed up deposit confirmations, ensure that you are using the recommended deposit method for faster processing times. Check the CoinEx we... ⇲

Inability to withdraw funds

Fix: If you are unable to withdraw funds, first check if there are any pending verification processes or restrictions on your account. Ensure tha... ⇲

Account issue

Unknown error accessing account

Fix: If you encounter an unknown error when accessing your account, try logging out and then logging back in. This can refresh your session and r... ⇲

Compatibility issue

No iPad compatibility

Fix: While there is no dedicated iPad app, you can use the iPhone version of CoinEx on your iPad. Simply download the iPhone app from the App Sto... ⇲

Performance issue

Inefficient software for trading

Fix: To improve your trading efficiency, familiarize yourself with all the features of the app. Spend some time exploring the interface and setti... ⇲

Customization issue

No Persian language support

Fix: If you require Persian language support, consider using a translation app or service to help you navigate the CoinEx app. Google Translate c... ⇲

Support issue

Poor customer support

Fix: To get quicker responses, utilize the FAQ section on the CoinEx website, which may have answers to common issues. This can save you time and... ⇲

Network issue

Delayed quote shipping

Fix: To address delayed quote shipping, ensure that your internet connection is stable. A weak connection can lead to delays in receiving real-ti... ⇲

Rewards issue

Lack of rewards distribution

Fix: Check the terms and conditions of the rewards program to ensure you meet all eligibility criteria. Sometimes, rewards may not be distributed... ⇲