fix problems on IDiskk Pro [iphone]

—— Run into issues on IDiskk Pro? Get help pending when official support gets back to you!

iDiskk Pro

Info:

company: Shenzhen Feitianxia Technology Co, Ltd.

: http://www.idiskk.com

Chat with our AI-based iDiskk Pro Support

🛠️ Common iDiskk Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

iDiskk Pro crashes when moving multiple files

Fix: Try moving files in smaller batches instead of all at once. This can reduce the load on the app and prevent crashes. Select a few files, mov... ⇲

iDiskk Pro freezes during file transfer

Fix: Close any other apps running in the background to free up system resources. Double-click the home button (or swipe up from the bottom on new... ⇲

Bugs issue

unable to move files between locations

Fix: Check if the app has specific permissions set for file management. Go to Settings > Privacy > Files and Folders, and ensure iDiskk Pro has t... ⇲

shuffle feature does not work properly

Fix: Check if the shuffle feature is enabled correctly. Go to the music settings within the app and toggle the shuffle option off and then back o... ⇲

no option to move files, only copy

Fix: Use the copy function to duplicate files and then manually delete the originals after confirming the transfer was successful. This is a temp... ⇲

no batch data retrieval for raw files

Fix: Retrieve raw files one at a time as a temporary solution. This may be tedious but ensures you can access your files until batch retrieval is... ⇲

iDiskk Pro does not show music files

Fix: Ensure that the music files are in a supported format and are properly imported into the app. Check the app's settings for any filters that... ⇲

iDiskk Pro hangs and stops playing music

Fix: Restart the app to clear any temporary glitches that may be causing it to hang. Close the app completely and reopen it. OR Check for upda... ⇲

Network issue

iDiskk Pro loses connection with device

Fix: Ensure that your iPhone is connected to a stable Wi-Fi network. If the connection is weak, try moving closer to the router or resetting your... ⇲

iDiskk Pro requires internet access for functionality

Fix: If possible, download files for offline use when you have internet access. This way, you can access them later without needing a connection.... ⇲

Compatibility issue

limited file format support

Fix: Check the app's documentation or help section to see which file formats are supported. Convert unsupported files to a compatible format usin... ⇲

inconsistent device recognition

Fix: Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates.... ⇲

Backup issue

iDiskk Pro does not restore playlists

Fix: Manually recreate playlists by selecting the songs you want and creating new playlists within the app. This can be time-consuming but ensure... ⇲

Video issue

iDiskk Pro fails to play videos after update

Fix: Try restarting the app after the update. Sometimes, a simple restart can resolve playback issues that occur after updates. OR Check the v... ⇲

Crashes issue

iDiskk Pro crashes when saving to camera roll

Fix: Free up storage space on your device. Go to Settings > General > iPhone Storage and delete unnecessary files or apps to ensure there is enou... ⇲