fix problems on KBC [iphone]

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—— Run into issues on KBC ? Get help pending when official support gets back to you!

KBC Mobile
Info:
company: KBC Global Services NV
: http://www.kbc.be/mobilebanking
: www.kbc.be
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Payments issue

Not possible to make payments without itsme app

Fix: If you are unable to make payments without the itsme app, ensure that you have the latest version of the itsme app installed. Check for upda... ⇲

Requires card reader for large payments

Fix: If you find the requirement for a card reader inconvenient, check if there are any settings in the app that allow you to set up alternative... ⇲
 
Slow issue

New app version is slow and cluttered

Fix: Try clearing the app cache to improve performance. Go to your iPhone settings, find KBC Mobile, and look for an option to clear cache or dat... ⇲
 
Notifications issue

Lack of alerts for large transactions

Fix: Check the app settings to see if there are options to enable transaction alerts. Navigate to the notifications section in the app settings a... ⇲
 
Features issue

Limited features compared to other banking apps

Fix: Explore the app thoroughly to ensure you are utilizing all available features. Sometimes, features may be hidden in menus or require specifi... ⇲
 
Messages issue

Inability to read bank messages in-app

Fix: Check if there are any settings within the app that need to be enabled to view messages. Look for a 'Messages' or 'Notifications' section in... ⇲

Too many errors in message function

Fix: If you are encountering errors while sending messages, try restarting the app or your device. This can often resolve temporary glitches. O... ⇲
 
Compatibility issue

KBC not available in US App Store

Fix: If the app is not available in your region, consider changing your App Store region temporarily to download the app. Go to Settings > [your... ⇲
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 what users are saying
Good experience
95.2%

Bad experience
3.2%

Neutral
1.6%

~ from our NLP analysis of 920 combined software ratings.

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 Private Data KBC collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
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