fix problems on HealthPlanet [iphone]

​

—— Run into issues on HealthPlanet? Get help pending when official support gets back to you!

HealthPlanet
Info:
company: TANITA HEALTH LINK, INC.
: http://www.tanita-thl.co.jp/
: www.healthplanet.jp
Chat with our AI-based HealthPlanet Support
   Hello! How can I assist you?  

characters left:
 
Support issue

Unhelpful support materials

Fix: Explore online forums or user communities related to HealthPlanet. Often, other users share tips and solutions that can be more helpful than... ⇲

No customer service response

Fix: Check the app's official website or social media pages for any updates or announcements regarding customer service response times. OR Con... ⇲
 
Network issue

Difficult Bluetooth reconnection

Fix: Ensure that Bluetooth is enabled on your iPhone and that the device is within range. If reconnection fails, try turning Bluetooth off and on... ⇲

Frequent disconnections from the device

Fix: Ensure that your device's firmware is up to date. Check for any available updates in the app store and install them. OR Try resetting the... ⇲
 
Customization issue

No option to switch between metric and imperial units

Fix: Check the app settings for any options related to measurement units. If there is no option available, consider using a conversion tool or ap... ⇲

No comparison charts or tables

Fix: Use a spreadsheet application to manually create comparison charts based on the data you log in HealthPlanet. This can help visualize your p... ⇲

No ability to switch measurement units

Fix: If the app does not allow switching units, consider using a conversion app to help you convert measurements as needed. OR Provide feedbac... ⇲
 
Instructions issue

Unclear instructions

Fix: Look for a user manual or FAQ section within the app that may provide clearer instructions on how to use various features. OR Search for... ⇲
 
Settings issue

Inability to log weight with decimal points

Fix: If the app does not allow decimal points, consider rounding your weight to the nearest whole number for logging purposes until a fix is impl... ⇲

No data export options

Fix: Check if there are any third-party apps that can sync with HealthPlanet and allow for data export. Some health tracking apps offer this func... ⇲

Manual data entry required

Fix: If manual entry is cumbersome, consider setting a routine to log your data at specific times to make it a habit, which can streamline the pr... ⇲
 
Syncing issue

Minimal HealthKit integration

Fix: Review the app settings to ensure that all HealthKit permissions are granted. Sometimes, toggling permissions off and on can refresh the int... ⇲
 
Bugs issue

Useless app functionality

Fix: Identify specific features that are not working as intended and document them. This can help you focus on the most critical issues and find... ⇲
 
Registration issue

Registration button not functioning

Fix: Try restarting the app or your device to see if this resolves the issue. Sometimes, a simple restart can fix temporary glitches. OR Clear... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
62.9%

Good experience
28.6%

Neutral
8.6%

~ from our NLP analysis of 35 combined software ratings.

 Switch to these Alternatives:
カロミル - ダイエット、カロリー＆PFC管理の健康アプリ
FIT HUB INDONESIA
Gym get-fit workout Diary
湘南美容クリニック 公式アプリ
メルプ
SmartRecord -Track Body Weight
Simple Weight - Weight Loss
まいにちのたまひよ－妊娠・出産・育児期に毎日役立つアプリ
ママリ 妊娠 出産アプリ育児や授乳のお悩みや情報を共有
カロママプラス カロリー計算 食事のパーソナルアドバイス

 Private Data HealthPlanet collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics