fix problems on Great Southern [iphone]

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Great Southern Mobile
Info:
company: Great Southern Bank
: https://www.greatsouthernbank.com/
: www.greatsouthernbank.com
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Account issue

Inaccurate account balance display

Fix: Refresh the app by pulling down on the home screen to update the account information. This can help in syncing the latest data from the serv... ⇲
 
Login issue

Session timeout during login

Fix: Try to log in more quickly after opening the app. If you are experiencing frequent timeouts, consider adjusting your login method to use bio... ⇲
 
Notifications issue

Loss of automatic balance update texts

Fix: Check the app settings to see if there is an option to enable balance update notifications. Navigate to the notifications or alerts section... ⇲

Limited information in transaction alerts

Fix: Check the app settings to see if there are options to customize transaction alerts. Some apps allow you to choose the level of detail in not... ⇲
 
Bugs issue

Increased number of bugs and errors

Fix: Ensure that the app is updated to the latest version. Go to the App Store, search for Great Southern Mobile, and check for any available upd... ⇲
 
UI issue

Two taps required to view transactions

Fix: Check if there is a setting in the app that allows you to change how transactions are displayed. Some apps have options for quick views or s... ⇲

User interface is not intuitive

Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the interface can help improve your experience. OR I... ⇲

Difficulty navigating the app

Fix: Take a moment to familiarize yourself with the layout of the app. Spend time exploring each section to understand where features are located... ⇲
 
Security issue

No option to dispute unauthorized transactions

Fix: Look for a customer service or help section within the app that may provide guidance on how to dispute transactions. Often, there are instru... ⇲

PIN login perceived as less secure

Fix: If you feel uncomfortable with the PIN login, check if the app offers biometric login options (Face ID or Touch ID) for added security. OR... ⇲
 
Crashes issue

Great Southern crashes frequently

Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR... ⇲
 
Payments issue

Pending charges take too long to post

Fix: Understand that pending transactions may take time to process due to the merchant's processing times. Monitor your account regularly to stay... ⇲

Inability to transfer funds after certain hours

Fix: Check the app for any notifications or messages regarding transfer hours. Some banks have specific cut-off times for transactions. OR If... ⇲
 
Customization issue

Lack of customization options

Fix: Explore the settings menu thoroughly to see if there are any hidden customization options available. Sometimes, features are not immediately... ⇲
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 what users are saying
Good experience
95.2%

Bad experience
2.7%

Neutral
2.1%

~ from our NLP analysis of 4,684 combined software ratings.

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 Private Data Great Southern collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location