fix problems on Chereads [iphone]

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—— Run into issues on Chereads? Get help pending when official support gets back to you!

Chereads
Info:
company: Cloudary Holdings Limited
: https://www.chereads.com
: chereads.com
Chat with our AI-based Chereads Support
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Glitches issue

Glitchy app performance

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Chereads, and tap 'Update' if available. This can fix... ⇲
 
Support issue

Difficulties in accessing customer service

Fix: Look for a help or support section within the app. This often contains FAQs or a way to submit a support ticket directly through the app.... ⇲
 
Payments issue

Double charges on purchases

Fix: Review your purchase history in the App Store. Go to Settings > [your name] > Subscriptions, and check if there are any active subscriptions... ⇲

Automatic charges without consent

Fix: Review your subscription settings in the App Store. Go to Settings > [your name] > Subscriptions, and ensure that you are aware of any activ... ⇲
 
Loading issue

Inconsistent chapter availability

Fix: Check the app's update logs or announcements for any information regarding chapter releases. Sometimes, chapters are released in batches or... ⇲
 
Crashes issue

Frequent app crashes

Fix: Force close the app and restart it. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe up on the Chereads a... ⇲
 
Gameplay issue

Lack of bulk rewards for binge readers

Fix: Check if the app has any loyalty programs or special events that reward users for reading multiple chapters in a row. Participate in these w... ⇲

Short chapters

Fix: Look for user reviews or community discussions that may highlight longer chapter options or series that are known for more substantial conte... ⇲

Limited bonus tokens per day

Fix: Participate in daily challenges or events that may offer additional tokens as rewards. Check the app regularly for new opportunities. OR... ⇲
 
UI issue

Confusing navigation for events/activities

Fix: Familiarize yourself with the app's layout by exploring each section. Take notes on where events are typically located to make navigation ea... ⇲

No clear way to track reading progress

Fix: Check if the app has a reading log or history feature that tracks your progress. This can often be found in your profile or settings. OR... ⇲
 
Settings issue

Inability to remember book titles

Fix: Use the app's search feature to look up books you have read or are interested in. You can also create a personal list of titles in a notes a... ⇲
 
Search issue

Similar/identical book titles causing confusion

Fix: Use filters or sorting options in the app to narrow down your search results. This can help you find the specific book you are looking for m... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.1%

Neutral
6.2%

Bad experience
5.7%

~ from our NLP analysis of 1,766 combined software ratings.

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 Private Data Chereads collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 500 coins: $9.99 Pack of 500 coins
  2. membership_monthly: $9.99 Billed monthly, cancel anytime
  3. 1000 coins: $19.99 Pack of 1000 coins
  4. 250 coins: $4.99 Pack of 250 coins
  5. membership_monthly: $19.99 Billed monthly, cancel anytime
  6. 2500 coins: $49.99 Pack of 2500 coins
  7. 5000 coins: $99.99 Pack of 5000 coins
  8. 1500 coins: $29.99 Pack of 1500 coins
  9. membership_monthly_chereads_20: $19.99 membership_monthly_chereads_20
  10. 150 coins: $2.99 Pack of 150 coins