fix problems on Jackson Sun [iphone]

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—— Run into issues on Jackson Sun? Get help pending when official support gets back to you!

Jackson Sun
Info:
company: Gannett
: https://help.jacksonsun.com
: www.jacksonsun.com
Chat with our AI-based Jackson Sun Support
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Settings issue

Jackson Sun settings don’t work

Fix: First, try restarting the app to see if that resolves any temporary glitches with the settings. If that doesn't work, check for any availabl... ⇲
 
Updates issue

Irrelevant sports updates

Fix: Check the app settings to see if there are options to customize the types of updates you receive. Adjusting these settings can help filter o... ⇲

Stories are dated

Fix: To find more current stories, check if there are filters or sorting options that allow you to view the latest news first. This can help you... ⇲

Old news headlines

Fix: Refresh the news feed by pulling down on the screen to see if newer headlines appear. This can sometimes update the content displayed. OR... ⇲

Most news is weeks old

Fix: Check the app for any sorting or filtering options that allow you to view the most recent news first. This can help you find timely articles... ⇲
 
Content issue

Old community event pictures

Fix: If the app allows for user feedback, report the outdated pictures so that the content team can update them. This can help improve the releva... ⇲

Bias in journalism

Fix: Engage with the content critically and seek out multiple sources for news to get a well-rounded perspective. This can help mitigate the impa... ⇲

Lack of comics and crosswords

Fix: Check the app settings to see if there are options to enable comics or crosswords. Sometimes, these features are hidden in the settings menu... ⇲
 
Ads issue

Videos have mandatory ads

Fix: Look for any subscription options within the app that may allow you to remove ads. Many apps offer ad-free experiences for a fee. OR If a... ⇲

Too many car ads

Fix: Look for any settings within the app that allow you to customize the types of ads you see. Some apps provide options to limit certain catego... ⇲
 
Payments issue

Subscription required for free content

Fix: Review the subscription options to see if there are any free trials or limited-time offers that allow you to access content without a full c... ⇲
 
Bugs issue

Jackson Sun is a waste of time

Fix: Evaluate the app's features and determine if there are specific sections that you find useful. Focus on those areas to maximize your time sp... ⇲
 
Performance issue

Overall app performance is awful

Fix: Try clearing the app's cache or data through your iPhone settings. This can help improve performance by removing unnecessary files that may... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
83.2%

Bad experience
9.2%

Neutral
7.7%

~ from our NLP analysis of 196 combined software ratings.

 Switch to these Alternatives:
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WKNO App
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Jackson County Times.
Main Street Media of Tennessee
NewsTalk 1230 WFVA
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SevereView

 Private Data Jackson Sun collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. The Jackson Sun Digital Subscription: $16.99 Enjoy the latest news, photos, and videos from The Jackson Sun with the digital subscription!
  2. The Jackson Sun Annual Digital Subscription: $69.99 Enjoy the latest news, photos, and videos from The Jackson Sun with the digital subscription!