fix problems on EMERGENCY HQ [iphone]

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—— Run into issues on EMERGENCY HQ? Get help pending when official support gets back to you!

EMERGENCY HQ: firefighter game
Info:
company: Promotion Software GmbH
: https://world-of-emergency.com/
: world-of-emergency.com
Chat with our AI-based EMERGENCY HQ Support
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Gameplay issue

Difficulty spikes after HQ upgrades

Fix: 1. Focus on upgrading your units and vehicles alongside your HQ to maintain balance. 2. Try to complete lower-level missions to gain experie... ⇲

Inability to move units during missions

Fix: 1. Ensure you are familiar with the controls; sometimes, the inability to move units can be due to not tapping the right area. 2. Restart th... ⇲

Repetitive missions

Fix: 1. Try to complete missions with different strategies or unit combinations to make them feel less repetitive. 2. Set personal challenges, su... ⇲

Limited mission options at higher levels

Fix: 1. Focus on completing side missions or events that may offer additional content. 2. Engage with community forums to find out if there are a... ⇲

Vehicles and personnel have limited uses

Fix: 1. Rotate your vehicles and personnel regularly to keep gameplay fresh and utilize all available resources. 2. Upgrade your units to enhance... ⇲

Fire and rescue mechanics lack realism

Fix: 1. Focus on strategic planning and resource management to enhance your gameplay experience, even if the mechanics are not realistic. 2. Use... ⇲

Missions sometimes require unattainable units

Fix: 1. Focus on completing lower-level missions to earn resources and unlock the required units. 2. Use any available in-game currency to purcha... ⇲

Game becomes boring after reaching max upgrades

Fix: 1. Challenge yourself with self-imposed goals, such as completing missions with specific units or within a time limit. 2. Explore community... ⇲
 
Network issue

Server connection issues

Fix: 1. Check your internet connection; switch between Wi-Fi and mobile data to see if the issue persists. 2. Restart your router if you are on W... ⇲

Lag during high-traffic missions

Fix: 1. Lower the graphics settings in the game if the option is available, as this can help reduce lag. 2. Close any background apps that may be... ⇲
 
Ads issue

Inconsistent rewards from ads

Fix: 1. Keep track of when and how you watch ads to identify patterns in rewards. 2. If possible, try to watch ads during different times of the... ⇲
 
Updates issue

Lack of new levels and scenarios

Fix: 1. Regularly check for updates in the App Store, as new content may be added periodically. 2. Engage with the community to find out if there... ⇲
 
Login issue

Frustrating login system

Fix: 1. Ensure you are using the correct login credentials and check for any typos. 2. If you are using social media to log in, try logging in th... ⇲
 
UI issue

Unclear upgrade benefits

Fix: 1. Review the upgrade descriptions carefully in the game; sometimes, benefits are listed but not highlighted. 2. Experiment with upgrades to... ⇲

Inability to track units effectively

Fix: 1. Use the map and mission overview features to keep track of your units' locations and statuses. 2. Develop a habit of checking unit status... ⇲
 
Customization issue

No option to sell back decorations

Fix: 1. Consider rearranging your decorations to optimize space instead of selling them. 2. Use decorations strategically to enhance gameplay, ev... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.3%

Bad experience
4.0%

Neutral
3.7%

~ from our NLP analysis of 27,422 combined software ratings.

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 Private Data EMERGENCY HQ collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. 500 EMeralds: $4.99 Very Small Amount of Currency
  2. 1,200 EMeralds: $9.99 Small Amount of Currency
  3. 2,500 EMeralds: $19.99 Medium Amount of Currency
  4. Rescue Pass Premium: $7.99 get the Lifeline skins and various currencies
  5. Gaming Pack: $4.99 Items for Real Gamers
  6. Welcome Pack: $0.99 Welcome Pack for new player
  7. HQ Special Mobile Crane: $3.49 Get the mobile crane instantly plus resources
  8. 4,500 EMeralds: $34.99 Large Amount of Currency
  9. HQ Special Engineers Depot: $7.99 Build it instantly, get Emeralds and Coins
  10. Big Vault: $2.99 Receive Emeralds