fix problems on CamScanner [iphone]

—— Run into issues on CamScanner? Get help pending when official support gets back to you!

CamScanner - PDF Scanner App

Info:

company: INTSIG Information Co., Ltd

: https://www.camscanner.com

: www.camscanner.com

Chat with our AI-based CamScanner Support

🛠️ Common CamScanner Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Pushy subscription prompts

Fix: To reduce the frequency of subscription prompts, you can try adjusting your app settings. Go to the app's settings menu, look for 'Notificat... ⇲

Watermark on free version

Fix: To avoid watermarks, consider using alternative free scanning apps that do not impose watermarks. Apps like Adobe Scan or Microsoft Office L... ⇲

Support issue

Poor customer service

Fix: If you encounter issues, try to find solutions in the app's FAQ or help section. Many common problems have documented solutions that can sav... ⇲

Account issue

Subscription activation issues

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for CamScanner, and check for updates. Sometimes, activat... ⇲

UI issue

Confusing UI after updates

Fix: Take some time to explore the updated interface. Familiarize yourself with new features and layout changes by checking the app's tutorial or... ⇲

Difficult document sharing options

Fix: To simplify sharing, save your scanned documents to a cloud service like Google Drive or Dropbox. This allows you to share links easily with... ⇲

Payments issue

High subscription cost for infrequent use

Fix: Consider using the app only during specific projects and uninstalling it when not in use. This way, you can avoid ongoing subscription costs... ⇲

Limited functionality without premium

Fix: Explore other free scanning apps that offer more features without requiring a premium subscription. Research apps that meet your needs witho... ⇲

Refund policy issues

Fix: Review the app's terms of service regarding refunds. Familiarize yourself with the policy to understand your rights and options. OR If yo... ⇲

Limited free version features

Fix: Explore other free scanning apps that may offer more features without a premium subscription. Research alternatives that fit your needs bett... ⇲

Bugs issue

Inaccurate OCR for handwriting

Fix: For better OCR results, ensure that your handwriting is clear and legible. Use a dark pen on a light background to improve recognition accur... ⇲

Crashes issue

CamScanner crashes or malfunctions

Fix: Try clearing the app's cache. Go to your iPhone settings, find CamScanner, and look for options to clear cache or data. This can help resolv... ⇲

Ads issue

Frequent upgrade prompts

Fix: Check the app settings for any options related to notifications or updates. You may be able to disable upgrade notifications from there. O... ⇲

Compatibility issue

Inconsistent performance on iPad

Fix: Ensure that your iPad is running the latest version of iOS. Go to Settings > General > Software Update to check for updates, as performance... ⇲

Messages issue

Lack of direct texting feature

Fix: As a workaround, save your scanned documents as images or PDFs and then use your messaging app to send them directly from your device's phot... ⇲

Settings issue

Unclear instructions for email setup

Fix: Check the app's help section or FAQ for specific instructions on email setup. Many apps provide detailed guides for common tasks. OR Look... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.9%

Bad experience

1.6%

Neutral

1.4%

~ from our NLP analysis of 1,493,842 combined software ratings.

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Private Data CamScanner collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Premium Account: $4.99 - Add extra 2G cloud space for storing documents - Support images larger than 5M pixels - Unlimited number of times of making annotations on documents - No watermarks on PDF file generated - No ads Two payment models: -$ 4.99/month -$49.99/year
Premium Account(1 year) : $59.99 Upgrade to get 20+ features
CamScanner Premium: $49.99 CamScanner Premium
Premium Account (1 year): $59.99 Upgrade to get 20 + features
Premium Account(1 Month) : $9.99 Upgrade to get 20+ features
One-page Fax: $0.99 After purchase, you can send a fax page.
CamScanner Premium: $49.99 - Add extra 2G cloud space for storing documents - Support images larger than 5M pixels - Unlimited number of times of making annotations on documents - No watermarks on PDF file generated - No ads Two payment models: -$ 4.99/month -$49.99/year
Premium Account (1 month): $9.99 Upgrade to get 20 + features
Premium Account(1 year): $69.99 Upgrade to get 20+ features
1 Week Premium Membership: $3.99 Weekly subscription of Camscanner Premium Mem