fix problems on Shelf [iphone]

—— Run into issues on Shelf? Get help pending when official support gets back to you!

Shelf: music, books, movies

Info:

company: Koodos, Inc.

: https://www.shelf.im/support

: shelf.im

Chat with our AI-based Shelf Support

🛠️ Common Shelf Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Shelf freezes while watching stream

Fix: 1. Close other applications: Ensure that no other apps are running in the background that could be consuming resources. Double-tap the home... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test your speed using a speed test app. 2... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of the Shelf app by checking for updates in the App Store. 2. Free up storage: C... ⇲

Loading issue

limited offline functionality

Fix: 1. Download content: Check if the app allows you to download music, books, or movies for offline use. Look for a download button next to the... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if the Shelf app has a help or FAQ section within the app that can provide answers to common issues. 2. Searc... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Shelf and ensure that notifications are enabled and set to your preference.... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or help section... ⇲

Customization issue