fix problems on Pureprofile [iphone]

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—— Run into issues on Pureprofile? Get help pending when official support gets back to you!

Pureprofile
Info:
company: pureprofile
: https://www.pureprofile.com/help-center/
: www.pureprofile.com
Chat with our AI-based Pureprofile Support
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Account issue

Account suspension issues

Fix: Review the app's terms of service to ensure you are not violating any rules that could lead to account suspension. If you believe your accou... ⇲

Disqualification from surveys

Fix: To reduce the chances of disqualification, make sure your profile is fully completed and accurately reflects your demographics. This can hel... ⇲

Limited survey availability

Fix: Check the app frequently for new surveys, as availability can change throughout the day. Set a reminder to check at different times to catch... ⇲

Profile setup is cumbersome

Fix: Take your time to fill out your profile in stages rather than all at once. Break it down into smaller sections and complete a few questions... ⇲

Inability to enter information

Fix: If you are having trouble entering information, try closing and reopening the app. This can sometimes resolve temporary glitches that preven... ⇲

Lack of new surveys

Fix: Stay engaged with the app by regularly checking for updates and notifications. Sometimes, new surveys are released at specific times, so bei... ⇲

Excessive profile questions

Fix: If you find the profile questions excessive, try to complete them in smaller increments. Set aside a few minutes each day to answer a few qu... ⇲

Surveys often not rewarding

Fix: Before starting a survey, check the estimated time and reward to ensure it is worth your effort. If a survey seems too time-consuming for th... ⇲
 
Crashes issue

Glitches and crashes

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes and performance improvements. Go to the App Store,... ⇲

Frequent app crashes

Fix: Clear the app's cache by uninstalling and reinstalling it. This can help remove any corrupted data that may be causing crashes. OR Check... ⇲
 
Payments issue

Low earnings potential

Fix: To maximize your earnings, focus on completing surveys that offer the highest rewards and participate in any promotional activities that may... ⇲
 
Compatibility issue

No support for iPhone 5 screen size

Fix: If the app is not displaying correctly on your iPhone 5, try adjusting the display settings on your device. Go to Settings > Display & Brigh... ⇲
 
Support issue

Poor customer service responses

Fix: Document any issues you encounter and keep a record of your communications with customer service. This can help you provide clear informatio... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.2%

Bad experience
3.0%

Neutral
2.8%

~ from our NLP analysis of 1,720 combined software ratings.

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 Private Data Pureprofile collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics