fix problems on HATSUNE MIKU [iphone]

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—— Run into issues on HATSUNE MIKU? Get help pending when official support gets back to you!

HATSUNE MIKU: COLORFUL STAGE!
Info:
company: SEGA CORPORATION
: https://segacustomer.zendesk.com/hc/en-us/categories/4406164353049
: www.colorfulstage.com
Chat with our AI-based HATSUNE MIKU Support
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Gameplay issue

lag spikes during gameplay

Fix: 1. Close any background apps that may be using up your device's resources. Double-tap the home button (or swipe up from the bottom on newer... ⇲

gacha system has low rates

Fix: 1. Focus on saving your in-game currency for special events or banners that offer increased rates for specific characters or items. 2. Part... ⇲

life system is too harsh

Fix: 1. Plan your gameplay sessions around the life system. Play during times when you can maximize your life usage, such as during events that o... ⇲

energy cap is low

Fix: 1. Monitor your energy usage and try to complete shorter songs or missions that require less energy. 2. Participate in events that may offe... ⇲

difficult to farm crystals

Fix: 1. Focus on completing daily missions and events that offer crystal rewards. Prioritize these tasks to maximize your crystal earnings. 2. J... ⇲

limited virtual concert duration

Fix: 1. Keep an eye on the game's announcements for any updates regarding concert durations. 2. Participate in all available concerts to maximiz... ⇲
 
Crashes issue

flick notes cause app to close

Fix: 1. Check for any updates to the app that may address this issue. Go to the App Store and see if there is a new version available. 2. Adjust... ⇲
 
Network issue

co-op matches fail to start

Fix: 1. Ensure that you have a stable internet connection before attempting to join co-op matches. 2. Restart the app and try to join a match ag... ⇲

disconnection in ranked matches

Fix: 1. Ensure you have a stable internet connection. If you are on Wi-Fi, try moving closer to the router or switching to mobile data. 2. Resta... ⇲
 
Ads issue

misleading crystal rewards

Fix: 1. Review the game's official announcements or community posts to clarify any confusion regarding crystal rewards. 2. Keep track of your cr... ⇲
 
Bugs issue

graphics bugs

Fix: 1. Check for updates to the app that may fix graphical issues. Go to the App Store and see if there is a new version available. 2. Restart... ⇲

inconsistent note timing

Fix: 1. Adjust your device's touch sensitivity settings in the game to see if it improves note timing. 2. Practice in lower difficulty levels to... ⇲

bugs during gacha pulls

Fix: 1. Ensure the app is updated to the latest version to benefit from bug fixes. 2. Restart the app before making gacha pulls to clear any tem... ⇲
 
Freezing issue

screen freezing after long play

Fix: 1. Take regular breaks during gameplay to prevent overheating and memory overload. 2. Close any background apps to free up memory. 3. Rest... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.7%

Bad experience
2.2%

Neutral
1.1%

~ from our NLP analysis of 163,848 combined software ratings.

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 Private Data HATSUNE MIKU collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. COLORFUL+ Basic: $4.99 Monthly Subscription COLORFUL+(Basic)
  2. Crystals (E): $24.99 Crystals x3,060
  3. COLORFUL+ Deluxe: $29.99 Monthly Subscription COLORFUL+(Deluxe)
  4. COLORFUL+ Standard: $9.99 Monthly Subscription COLORFUL+(Standard)
  5. Crystals (G): $79.99 Crystals x10,500
  6. Crystals (D): $14.99 Crystals x1,800
  7. Crystals (B): $2.99 Crystals x350
  8. Crystals (A): $0.99 Crystals x110
  9. Premium Mission Pass: $15.99 Unlocks Premium Rewards for Show Missions.
  10. Crystals (C): $7.99 Crystals x950