fix problems on Cvent LeadCapture [iphone]

—— Run into issues on Cvent LeadCapture? Get help pending when official support gets back to you!

Cvent LeadCapture

Info:

company: Cvent

: http://www.cvent.com/en/contact/customer-care.shtml

Chat with our AI-based Cvent LeadCapture Support

🛠️ Common Cvent LeadCapture Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cumbersome lead capture process

Fix: To streamline the lead capture process, consider creating a standardized template for entering lead information. This can include predefined... ⇲

Cannot edit notes after creating a lead

Fix: As a workaround, maintain a separate note-taking app or document where you can jot down additional notes for each lead. After the event, you... ⇲

Glitches issue

Inconsistent barcode scanning

Fix: Ensure that the camera lens on your iPhone is clean and free from obstructions. A dirty lens can affect scanning performance. Additionally,... ⇲

Slow issue

Slow to open

Fix: To improve the app's opening speed, try closing other background applications on your iPhone. This can free up system resources and allow Cv... ⇲

Crashes issue

Losing leads due to app failure

Fix: Regularly save your leads during the event. If the app allows, export or back up your leads periodically to avoid losing data in case of a c... ⇲

UI issue

Requires multiple presses to scan new badge

Fix: Familiarize yourself with the scanning process and practice it before the event. This can help you become more efficient and reduce the numb... ⇲

Customization issue

No option to scan multiple badges at once

Fix: As a workaround, consider scanning badges one at a time and then using a note-taking app to quickly jot down the information for each lead.... ⇲

Limited ability to add notes before scanning

Fix: Use a separate note-taking app to jot down any preliminary notes before scanning. This can help you keep track of important information with... ⇲

Privacy issue

Lack of email information

Fix: Before the event, prepare a list of questions to ask leads, including their email addresses. Make it a standard part of your lead capture pr... ⇲

Updates issue

Updating could be faster

Fix: Check your internet connection. A slow or unstable connection can affect the app's performance. If possible, switch to a more reliable Wi-Fi... ⇲

Compatibility issue

Cvent LeadCapture sluggish on newer devices

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for updates that may improve a... ⇲

Bugs issue

Not all scans provide complete information

Fix: After scanning, double-check the information captured by the app. If you notice missing details, manually enter the information as soon as p... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

86.2%

Bad experience

10.5%

Neutral

3.3%

~ from our NLP analysis of 181 combined software ratings.

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Private Data Cvent LeadCapture collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics