fix problems on UNC Health [iphone]

—— Run into issues on UNC Health? Get help pending when official support gets back to you!

UNC Health

Info:

company: UNC Health Care

: https://www.unchealthcare.org/contact-us/

Chat with our AI-based UNC Health Support

🛠️ Common UNC Health Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

UNC Health is just a wrapper for the website

Fix: While the app may primarily function as a wrapper for the website, you can enhance your experience by creating a shortcut to the website on... ⇲

unable to pay bills online

Fix: If the app does not support online bill payment, you can visit the UNC Health website directly through your browser. Look for the billing se... ⇲

UI issue

complicated navigation

Fix: To improve navigation, familiarize yourself with the app's layout. Spend a few minutes exploring each section to understand where key featur... ⇲

terrible UI and interface

Fix: While you cannot change the app's UI, you can provide feedback through the app's feedback feature if available. In the meantime, try to adap... ⇲

Network issue

does not connect to health info

Fix: Check if there are any settings within the app that allow you to link your health information. Sometimes, you may need to enable permissions... ⇲

frequent login required

Fix: To reduce the frequency of logins, check if there is an option to stay logged in or remember your credentials. This is usually found in the... ⇲

Freezing issue

UNC Health freezes during login

Fix: If the app freezes during login, try closing the app completely and restarting it. On iPhone, swipe up from the bottom of the screen (or dou... ⇲

Updates issue

needs updates

Fix: Regularly check for updates in the App Store. Go to the App Store, tap on your profile icon, and scroll down to see if there are updates ava... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

74.5%

Bad experience

20.2%

Neutral

5.3%

~ from our NLP analysis of 94 combined software ratings.

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Private Data UNC Health collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Search History
- Browsing History
- Identifiers
- Usage Data
- Diagnostics