fix problems on Lenme [iphone]

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—— Run into issues on Lenme? Get help pending when official support gets back to you!

Lenme: Investing and Borrowing
Info:
company: Lenme Inc.
: https://help.lenme.com/en/
: lenme.com
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Payments issue

Transaction history tracking is lacking

Fix: 1. Manually track transactions: Use a spreadsheet or a note-taking app to log your transactions as they occur. This can help you keep a pers... ⇲

Loan requests often expire without funding

Fix: 1. Submit requests earlier: To avoid expiration, submit your loan requests well in advance of when you need the funds. 2. Review loan terms... ⇲

Loan offers are not consistently honored

Fix: 1. Review the terms: Make sure you understand the terms and conditions of the loan offers. Sometimes offers may have specific requirements t... ⇲

Subscription fee without clear benefits

Fix: 1. Review subscription details: Check the app for a breakdown of what benefits the subscription provides. Sometimes features may not be imme... ⇲

Lack of transparency in loan offers

Fix: 1. Review all loan details: Carefully read through all terms and conditions associated with loan offers to understand the full scope. 2. Ke... ⇲

No means to withdraw funds easily

Fix: 1. Check withdrawal options: Go to the app’s withdrawal section to see if there are any available methods for withdrawing funds. 2. Link a... ⇲

High risk of loan requests being ignored

Fix: 1. Submit complete and accurate requests: Ensure that all information provided in your loan request is complete and accurate to increase the... ⇲
 
Account issue

ID verification process is problematic

Fix: 1. Double-check your documents: Ensure that the ID you are submitting is clear and meets the app's requirements. 2. Use a well-lit area: Wh... ⇲
 
Network issue

Bank connection issues with Plaid

Fix: 1. Reconnect your bank account: Go to the settings in the app, find the bank connection section, and try disconnecting and reconnecting your... ⇲
 
Settings issue

Inability to change or cancel loan requests

Fix: 1. Check the app settings: Look for an option to edit or cancel your loan request in the app. Sometimes this feature is hidden in the loan d... ⇲

Limited options for changing primary bank account

Fix: 1. Access account settings: Go to the settings in the app and look for the bank account section to see if there’s an option to add or change... ⇲
 
Slow issue

Slow loan processing times

Fix: 1. Submit complete applications: Ensure all required information is provided when submitting your loan request to avoid delays. 2. Check fo... ⇲
 
Security issue

Security verification issues

Fix: 1. Ensure correct information: Double-check that all information entered during the verification process is accurate and matches your ID. 2... ⇲
 
Support issue

Poor communication from customer support

Fix: 1. Use multiple channels: If you’re not getting a response via one method, try reaching out through different channels such as email, in-app... ⇲
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 what users are saying
Good experience
81.0%

Bad experience
14.7%

Neutral
4.3%

~ from our NLP analysis of 35,860 combined software ratings.

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 Private Data Lenme collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Subscription: $1.99 $1.99 Monthly Subscription
  2. Annual Subscription: $9.99 $9.99 Annual subscription
  3. Balance Guard Subs - Monthly: $3.99 $3.99 Monthly Subscription + Balance Guard
  4. Balance Guard Subs - Annual: $29.99 $29.99 Annual Subscription + Balance Guard
  5. $0.99 LenmePredict: $1.99 Improve your return using LenmePredict
  6. LenmePredict Monthly: $49.99 Subsc. to LenmePredict & improve your return
  7. LenmePredict Annual: $399.99 Subsc. to LenmePredict & improve your return