fix problems on Deltek T&E [iphone]

—— Run into issues on Deltek T&E ? Get help pending when official support gets back to you!

Deltek T&E for Vantagepoint

Info:

company: Deltek, Inc.

: http://customercare.deltek.com

: www.deltek.com

Chat with our AI-based Deltek T&E Support

🛠️ Common Deltek T&E Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Text and icons too small on iPad

Fix: Adjust the display settings on your iPad. Go to 'Settings' > 'Display & Brightness' > 'Text Size' and increase the text size. You can also e... ⇲

Trackpad functionality not supported

Fix: Check for any app updates that may include trackpad support. Go to the App Store, tap on your profile icon, and scroll down to see if there... ⇲

UI issue

Scroll wheel for time selection is inconvenient

Fix: Try using the touch screen to select time entries instead of the scroll wheel. Tap directly on the time entry field and manually input the t... ⇲

Complicated user interface

Fix: Familiarize yourself with the app by exploring each section and using any available tutorials or help guides within the app. This can help y... ⇲

Not intuitive for new users

Fix: Encourage new users to go through any onboarding tutorials or guides provided within the app. This can help them understand the basic functi... ⇲

Separate save button is unnecessary

Fix: Get into the habit of saving your work frequently, even if it feels redundant. This can help prevent data loss and ensure your entries are r... ⇲

Confusing submission process

Fix: Review the submission process step-by-step to identify where the confusion lies. Create a checklist of the steps required to submit your ent... ⇲

Overall poor design and thought process

Fix: Provide feedback to yourself on what specific aspects of the design are problematic. This can help you develop workarounds or strategies to... ⇲

Bugs issue

No autosave feature

Fix: Make it a habit to manually save your entries frequently. Look for a save button or option within the app and click it after making any chan... ⇲

Poor OCR matching with credit card imports

Fix: Manually enter the credit card information instead of relying on OCR. This ensures accuracy and can be quicker than correcting OCR errors.... ⇲

Difficult to add time to non-existent jobs

Fix: Create a placeholder job in the app for any non-existent jobs you need to track time for. This allows you to log your hours without needing... ⇲

Too many problems with app functionality

Fix: Regularly check for updates and install them to ensure you have the latest bug fixes and improvements. Go to the App Store and update the ap... ⇲

Frequent errors causing delays

Fix: Keep the app updated to the latest version to minimize errors. Regular updates often include bug fixes that can resolve frequent issues. O... ⇲

Account issue

Cannot view payroll information in app

Fix: Check if there are any settings within the app that allow you to enable payroll information viewing. Go to the app settings and look for any... ⇲

Uploads issue

Complicated photo upload process

Fix: Ensure you are following the correct steps for uploading photos. Typically, you would need to tap on the upload button, select the photo fro... ⇲

Crashes issue

Frequent crashes and data loss

Fix: Ensure that your app is updated to the latest version. Go to the App Store, check for updates, and install any available updates to improve... ⇲

Re-downloading issues with login

Fix: Ensure you are using the correct login credentials. Double-check your username and password for accuracy. If you have forgotten your passwor... ⇲

Updates issue

Frequent required updates

Fix: Enable automatic updates for the app to ensure you always have the latest version without needing to manually check. Go to 'Settings' > 'App... ⇲

Glitches issue

Inconvenient glitches during peak usage

Fix: Try using the app during off-peak hours if possible, as this may reduce the likelihood of encountering glitches due to server overload. OR... ⇲

Syncing issue

Inconsistent app and web interface

Fix: Familiarize yourself with both interfaces and note the differences. This can help you adapt more quickly when switching between the app and... ⇲

Slow issue

High time consumption for timesheet entry

Fix: Use templates or pre-fill options if available in the app to speed up the timesheet entry process. This can save time on repetitive entries.... ⇲