fix problems on TrulyAfrican [iphone]

—— Run into issues on TrulyAfrican? Get help pending when official support gets back to you!

TrulyAfrican - African Dating

Info:

company: ROMETIC PTE. LTD.

: https://www.trulyafrican.com/what-is-trulyafrican

: www.trulyafrican.com

Chat with our AI-based TrulyAfrican Support

🛠️ Common TrulyAfrican Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot see what is being typed in messages

Fix: Check if the app has any updates available. Go to the App Store, search for TrulyAfrican, and see if there's an update. If there is, install... ⇲

Forced account verification process

Fix: Ensure that you have a stable internet connection. If your connection is weak, the verification process may be interrupted. Try switching to... ⇲

Network issue

Connection timeout during verification

Fix: Restart your device to refresh the network settings. This can help resolve temporary connectivity issues that may be causing the timeout.... ⇲

Frequent connection issues

Fix: Check your internet connection. If you're on Wi-Fi, try moving closer to the router or resetting the router. If on mobile data, ensure you h... ⇲

Security issue

High number of fake profiles

Fix: Use the reporting feature within the app to report fake profiles. This helps improve the community and may lead to quicker action against th... ⇲

Messages issue

Long wait time to reply to messages

Fix: Consider sending shorter messages or using pre-written responses to speed up your communication. This can help maintain engagement while wai... ⇲

Uploads issue

Limited picture uploads

Fix: Check the app's guidelines for picture uploads. Ensure that your images meet the size and format requirements specified in the app. OR Tr... ⇲

Account issue

Account deletion without reason

Fix: Review the app's terms of service to ensure you are not violating any rules that could lead to account deletion. Adjust your usage according... ⇲

Glitches issue

Glitches causing app to go blank

Fix: Clear the app's cache. Go to your iPhone settings, find TrulyAfrican, and clear the cache if the option is available. This can help resolve... ⇲

Slow issue

Slow picture verification process

Fix: Ensure that your internet connection is stable and fast. A slow connection can delay the verification process. Try switching to a different... ⇲

Support issue

Inaccessible live support

Fix: Look for FAQs or help sections within the app. Many common issues are addressed there, which can provide immediate assistance without needin... ⇲

Issues with logging in after account creation

Fix: Double-check your login credentials. Ensure that you are entering the correct email and password. If you forgot your password, use the 'Forg... ⇲

Bugs issue

Inconsistent picture approval process

Fix: Ensure that your pictures meet the app's guidelines for approval. Review the requirements for image quality and content to increase the chan... ⇲