fix problems on PDF Max [iphone]

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—— Run into issues on PDF Max? Get help pending when official support gets back to you!

PDF Max
Info:
company: Mobeera
: https://pdfmax.app/support
: pdfmax.app
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Payments issue

does not recognize previous purchases

Fix: 1. Restore purchases: Open PDF Max, go to the settings or account section, and look for an option to 'Restore Purchases'. This should re-syn... ⇲

trial cancellation issues

Fix: 1. Check subscription settings: Go to Settings > [Your Name] > Subscriptions and see if you can manage or cancel your trial from there. 2.... ⇲

in-app purchases not restored

Fix: 1. Restore purchases: Open PDF Max, go to settings, and look for an option to 'Restore Purchases'. This should sync your previous purchases.... ⇲
 
Updates issue

requires subscription for previously available features

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as features may have been reintroduced in updates. 2. Review the... ⇲

lost files after update

Fix: 1. Check the app's recent files section: Open PDF Max and look for a 'Recent' or 'History' section where your files might still be accessibl... ⇲

merging function removed

Fix: 1. Check for updates: Ensure you have the latest version of the app, as features may be reintroduced in updates. 2. Use alternative apps: I... ⇲

limited free version tools

Fix: 1. Explore the app: Familiarize yourself with the tools available in the free version to maximize their use. 2. Consider upgrading: If you... ⇲

subscription required for flattening forms

Fix: 1. Check for updates: Ensure you have the latest version of PDF Max, as features may change with updates. 2. Explore alternative apps: If f... ⇲
 
Support issue

customer support is unresponsive

Fix: 1. Use in-app help: Check if PDF Max has a help or FAQ section within the app that can provide answers to common issues. 2. Look for commun... ⇲
 
Slow issue

handwriting tool is slow and inaccurate

Fix: 1. Adjust settings: Go to the settings of the handwriting tool and see if there are options to adjust sensitivity or speed. 2. Use a stylus... ⇲
 
Bugs issue

cannot save changes

Fix: 1. Check storage permissions: Ensure that PDF Max has permission to save files. Go to Settings > Privacy > Files and Folders and check if PD... ⇲
 
UI issue

hyperlinks lack back button

Fix: 1. Use the device's back button: If you are using a browser or another app to open hyperlinks, use the back button on your device to return... ⇲
 
Network issue

PDF Max does not connect to servers

Fix: 1. Check internet connection: Ensure your iPhone is connected to the internet. Try switching between Wi-Fi and cellular data to see if that... ⇲
 
Crashes issue

PDF Max shuts down continuously

Fix: 1. Update the app: Go to the App Store, search for PDF Max, and check if there is an update available. If so, download and install it. 2. R... ⇲

annotations erased after crashes

Fix: 1. Save frequently: Make it a habit to save your work frequently to minimize loss. 2. Use a different app for annotations: If this issue pe... ⇲
 
Audio issue

text to speech feature deactivated

Fix: 1. Check app settings: Go to the settings in PDF Max and ensure that the text-to-speech feature is enabled. 2. Restart the app: Close PDF M... ⇲
 
Features issue

no fax option available

Fix: 1. Use a third-party fax service: Consider using an online fax service that allows you to send faxes from your documents. Many services offe... ⇲
 
Storage issue

temporary file storage

Fix: 1. Regularly save files: Make sure to save your files to a permanent location, such as iCloud or another cloud service, to avoid losing them... ⇲
 
Compatibility issue

poor performance on iPhone

Fix: 1. Free up storage space: Check your iPhone's storage by going to Settings > General > iPhone Storage. If storage is low, delete unnecessary... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
87.7%

Bad experience
9.6%

Neutral
2.7%

~ from our NLP analysis of 1,132 combined software ratings.

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Highlights: PDF Reader & Notes
MaxiPDF PDF editor

 Private Data PDF Max collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

  Cost of Subscriptions
  1. Premium Subscription (1 week): $4.99 Premium Subscription
  2. Pro Package: $4.99 This package provides all the features of PDF Max Pro version on the AppStore
  3. Form Filling Package: $3.99 This package allows you to fill PDF Forms [Support AcroForms, Static XFA Forms & JavaScript powered Forms].
  4. Advanced Annotating Package: $3.99 This package allows you to annotate your documents and take notes with these tools: Ink, Highlighter [to highlight Scanned PDFs], Audio, Stamps, Image, Signature, PDF Links [Create, Edit, Delete], and Advanced Page Management.
  5. One year premium: $48.99 One year premium
  6. Premium Package (New User): $9.99 Premium Package for new users
  7. Premium Package (Update): $4.99 Premium Package for existing users
  8. Cloud Access Package: $1.99 This package allows you to access your documents stored in Dropbox, Box, SkyDrive, Google Drive. More storages wil be added in the future for free of charge.
  9. Standard Annotating Package: $0.99 This package allows you to annotate your documents with these tools: Text Markups (Highlight, Underline, Strikeout, Squiggly), Sticky Note, FreeText/Callout, Shapes and basic Page Management [Add, Insert, Reorder & Delete].