—— Run into issues on MyDART Des Moines? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection to ensure it is stable. A weak connection can affect the accuracy of real-time updates. If you are on mobile... ⇲
Fix: Use the search function within the app to enter your current location or the bus stop number. This should provide you with the next bus arri... ⇲
Fix: Check your spam or junk email folder for the verification email. Sometimes, these emails can be filtered incorrectly by your email provider.... ⇲
Fix: Take a moment to explore the app's settings or help section. Many apps have a tutorial or guide that can help you understand the layout and... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for MyDART Des Moines, and check for any available update... ⇲
Fix: Check for any app updates that may address bugs related to the trip planner. Update the app through the App Store if necessary. OR Try un... ⇲
Fix: Check your iPhone's settings to see if you can change the time format. Go to Settings > General > Date & Time and see if there is an option... ⇲
Fix: Ensure that you are logged into your account before attempting to make a purchase. If you are logged out, log back in and try again. OR I... ⇲
Fix: Check the app for any updates or notifications regarding para transit services. Sometimes, services may be temporarily limited due to high d... ⇲
Fix: If you experience issues with a driver, document the incident with details such as time, location, and driver description. This can help in... ⇲
Fix: If you notice a lack of benches at specific stops, consider documenting the locations and sharing this feedback through the app's feedback f... ⇲