fix problems on Immune مناعة [iphone]

—— Run into issues on Immune مناعة? Get help pending when official support gets back to you!

Immune مناعة

Info:

company: Kuwait MOH-DOIS

: https://www.moh.gov.kw/ar/Pages/ContactUs.aspx

Chat with our AI-based Immune مناعة Support

🛠️ Common Immune مناعة Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Immune مناعة crashes on iPhone 12

Fix: 1. Restart your iPhone: Press and hold the power button until you see the slider, then slide to power off. After the device is off, press an... ⇲

Vaccine status not showing after update

Fix: 1. Refresh the app: Close the app completely by swiping it away from the app switcher, then reopen it. 2. Check your internet connection: E... ⇲

Screen issue

Blank screen when trying to download certificate

Fix: 1. Ensure a stable internet connection: Check your Wi-Fi or cellular data connection. 2. Restart the app: Close the app completely and reop... ⇲

Blank screen after login

Fix: 1. Force close the app: Swipe up from the bottom of the screen and pause, then swipe left or right to find the Immune app and swipe it up to... ⇲

Loading issue

Immune مناعة stuck on loading screen

Fix: 1. Force close the app: Swipe up from the bottom of the screen and pause, then swipe left or right to find the Immune app and swipe it up to... ⇲

Loading screen at language select

Fix: 1. Force close the app: Swipe up from the bottom of the screen and pause, then swipe left or right to find the Immune app and swipe it up to... ⇲

Account issue

Wrong email address error

Fix: 1. Double-check your email: Ensure that you are entering the correct email address without any typos. 2. Reset your password: If you suspec... ⇲

Uploads issue

No response after uploading vaccine certificate

Fix: 1. Wait for a while: Sometimes processing can take time; give it a few hours and check back. 2. Restart the app: Close the app completely a... ⇲

Crashes issue

Immune مناعة not opening

Fix: 1. Restart your iPhone: Power off your device and turn it back on. 2. Update the app: Go to the App Store, tap on your profile icon at the... ⇲

Immune مناعة crashes after update

Fix: 1. Restart your iPhone: Power off your device and turn it back on. 2. Reinstall the app: Delete the app by pressing and holding the app ico... ⇲

Unable to register or login

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi or cellular network. 2. Double-check your credentials: Make s... ⇲

Network issue

Immune مناعة not working outside of Kuwait

Fix: 1. Check for location settings: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make... ⇲

Unable to connect to international vaccination apps

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi or cellular network. 2. Restart the app: Close the app comple... ⇲

UI issue

User interface issues

Fix: 1. Restart the app: Close the app completely and reopen it to see if the interface issues resolve. 2. Update the app: Go to the App Store,... ⇲

Messages issue

OTP not received for activation

Fix: 1. Check your phone number: Ensure that the phone number you provided is correct and includes the correct country code. 2. Resend OTP: Look... ⇲

Bugs issue

Johnson and Johnson vaccine status incorrect

Fix: 1. Re-upload your vaccine certificate: If the app allows, try re-uploading your vaccine certificate to see if that triggers the correct stat... ⇲

Weird bug preventing login

Fix: 1. Restart your iPhone: Power off your device and turn it back on. 2. Check your internet connection: Ensure you are connected to a stable... ⇲

Updates issue

No information about second dose

Fix: 1. Check your vaccine certificate: Ensure that the information on your vaccine certificate is accurate and complete. 2. Refresh the app: Cl... ⇲

Registration issue

Registration error with passport number

Fix: 1. Double-check your passport number: Ensure that you are entering the correct passport number without any typos. 2. Check for formatting:... ⇲

Freezing issue

Immune مناعة freezes on welcoming page

Fix: 1. Force close the app: Swipe up from the bottom of the screen and pause, then swipe left or right to find the Immune app and swipe it up to... ⇲