fix problems on FUJIFILM XApp [iphone]

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—— Run into issues on FUJIFILM XApp? Get help pending when official support gets back to you!

FUJIFILM XApp
Info:
company: FUJIFILM Corporation
: https://www.fujifilm.com/contact/
: fujifilm-x.com
Chat with our AI-based FUJIFILM XApp Support
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Uploads issue

Auto upload feature not functioning properly

Fix: Verify that the auto-upload feature is enabled in the app settings. Go to the app settings and look for the auto-upload option. Ensure that... ⇲
 
Syncing issue

Location synchronization requires app to be open

Fix: To work around this limitation, consider using a third-party location tracking app that can run in the background. This app can log your loc... ⇲

Unhelpful time synchronization issue

Fix: Manually set the time on both the camera and the iPhone to ensure they match. Go to the camera settings and adjust the time settings accordi... ⇲
 
Permissions issue

Requires constant precise location access

Fix: Adjust the location settings for the app. Go to Settings > Privacy > Location Services, find FUJIFILM XApp, and set it to 'While Using the A... ⇲

Invasive permissions required for basic functionality

Fix: Review the permissions granted to the app. Go to Settings > Privacy and check which permissions are enabled. Disable any unnecessary permiss... ⇲
 
Updates issue

Firmware updates cause connectivity issues

Fix: Before performing a firmware update, ensure that both the camera and the app are fully charged. After the update, restart both the camera an... ⇲
 
Freezing issue

FUJIFILM XApp freezes during image transfer

Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage to check available space. If storage i... ⇲
 
Settings issue

Limited control over camera settings in remote mode

Fix: Explore the app settings to see if there are any options to enable additional controls. Sometimes, advanced settings may be hidden in a menu... ⇲

Lack of camera-specific information like shutter count

Fix: Look for any updates or additional features in the app that may provide more detailed camera information. Sometimes, features are added in u... ⇲
 
Support issue

No support for RAW file transfer

Fix: As a workaround, consider transferring images in JPEG format instead, if RAW is not essential for your needs. You can always convert JPEGs t... ⇲
 
UI issue

Live view does not support landscape orientation

Fix: Check if there is an option in the app settings to enable landscape mode. If not, try rotating your iPhone to see if the app automatically a... ⇲

Unnecessary information in timeline feature

Fix: Check if there are settings in the app to customize the timeline view. Some apps allow you to filter or hide certain types of information.... ⇲
 
Network issue

Connection drops after a short period

Fix: Ensure that both the camera and the iPhone have the latest firmware and app updates installed. Check for updates in the app store and the ca... ⇲

FUJIFILM XApp fails to connect consistently

Fix: Ensure that your iPhone's Bluetooth and Wi-Fi are turned on, as the app may require both for a stable connection. Check the camera's connect... ⇲
 
Bugs issue

Unresponsive remote control features

Fix: Restart both the camera and the app to refresh the connection. Sometimes, a simple restart can resolve temporary glitches. OR Check the a... ⇲
 
Video issue

Unusable for video recording control

Fix: Check if the app has a specific mode for video recording. Some apps may require you to switch modes to access video controls. Look for a vid... ⇲
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 what users are saying
Good experience
46.9%

Bad experience
46.3%

Neutral
6.8%

~ from our NLP analysis of 825 combined software ratings.

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 Private Data FUJIFILM XApp collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics