fix problems on MSKD [iphone]

—— Run into issues on MSKD? Get help pending when official support gets back to you!

MSKD - Skincare Diary

Info:

company: Ratog

: https://www.mskd.my/

: mskd.my

Chat with our AI-based MSKD Support

🛠️ Common MSKD Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MSKD freezes when adding new products

Fix: 1. Restart the App: Close the MSKD app completely by swiping it away from the app switcher. Then, reopen the app and try adding a product ag... ⇲

MSKD fails to load

Fix: 1. Restart Your Device: Sometimes, a simple restart can resolve loading issues. Hold down the power button and slide to power off. Turn it b... ⇲

Customization issue

Custom products cannot be added to lists

Fix: 1. Check App Permissions: Go to Settings > Privacy > Photos and ensure MSKD has permission to access your photos if you are trying to add im... ⇲

Routine reminder customization limited

Fix: 1. Explore App Settings: Go to the settings within the app and look for any options related to reminders. Sometimes, customization options a... ⇲

Slow issue

Slow to start

Fix: 1. Close Background Apps: Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe away any apps running in the b... ⇲

Bugs issue

Background functionality issues

Fix: 1. Check Background App Refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for MSKD. This allows the app to... ⇲

UI issue

Inability to edit past days

Fix: 1. Check App Settings: Look for any settings related to editing past entries. Some apps have restrictions on editing past data for integrity... ⇲