fix problems on Chess ⁺ [iphone]

​

—— Run into issues on Chess ⁺? Get help pending when official support gets back to you!

Chess ⁺
Info:
company: Entertainment 4Media AG
: http://www.chessfriends.com
Chat with our AI-based Chess ⁺ Support
   Hello! How can I assist you?  

characters left:
 
Gameplay issue

Tournaments feature is inaccessible

Fix: 1. Check Internet Connection: Ensure that your device is connected to a stable internet connection. If the connection is weak, it may preven... ⇲

Inconsistent checkmate process

Fix: 1. Review Game Rules: Ensure you are familiar with the rules of checkmate. Sometimes, the app may require specific conditions to be met for... ⇲

Limited live play options

Fix: 1. Explore Settings: Check the app settings for any options to enable more live play features or modes. Sometimes, these options are hidden... ⇲
 
Glitches issue

Glitches occur after good moves

Fix: 1. Restart the App: Close the app and reopen it to reset any temporary glitches that may have occurred during gameplay. OR 2. Clear Cache... ⇲
 
Backup issue

Loss of play history

Fix: 1. Check App Settings: Look for any settings related to saving game history. Ensure that the option to save history is enabled. OR 2. Bac... ⇲
 
Login issue

Unexpected errors with Apple login

Fix: 1. Check Apple ID Settings: Go to Settings > [Your Name] > Password & Security. Ensure that your Apple ID is functioning correctly and that... ⇲

Requires Facebook login to play

Fix: 1. Check for Alternative Login Options: Look for any options within the app to log in using an email or Apple ID instead of Facebook. OR... ⇲
 
Support issue

Need for better explanation on tactics

Fix: 1. Use External Resources: Look for online tutorials or videos that explain chess tactics. Websites like Chess.com or YouTube have extensive... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
92.1%

Neutral
5.2%

Bad experience
2.7%

~ from our NLP analysis of 2,506 combined software ratings.

 Switch to these Alternatives:
Chess Epic
Play Chess Games
Chess Tactics Pro (Puzzles)
Real Chess Online
Chess Master Offline - Ajedrez
SocialChess • Online Chess
3D Chess Game
Chess Deluxe
Chess Prime 3D
Chess Online - 2 Player Games

 Private Data Chess ⁺ collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 10 Gem Pack: $0.99 This gem pack adds 10 gems to your account.
  2. 50 Gem Pack: $4.99 This gem pack adds 50 gems to your account.
  3. 100 Gem Pack: $9.99 This gem pack adds 100 gems to your account.
  4. Starter Pack: $1.99 Starter pack for better start
  5. 250 Gem Pack: $19.99 This gem pack adds 250 gems to your account.
  6. 500 Gem Pack: $36.99 This gem pack adds 500 gems to your account.
  7. 1000 Gem Pack: $69.99 This gem pack adds 1000 gems to your account.