fix problems on Kick [iphone]

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—— Run into issues on Kick? Get help pending when official support gets back to you!

Kick - Live Streaming
Info:
company: Kick Streaming
: https://www.kick.com
: www.kick.com
Chat with our AI-based Kick Support
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Storage issue

VODs deleted after 30 days

Fix: 1. Regularly download VODs that you want to keep by checking if the app has a download option. 2. Consider using a screen recording feature... ⇲
 
Bugs issue

Chat occasionally bugs and becomes unusable

Fix: 1. Try refreshing the chat by exiting and re-entering the stream. 2. If the chat is still unresponsive, close the app and restart it to rese... ⇲

Emotes work inconsistently

Fix: 1. Ensure you have a stable internet connection, as poor connectivity can affect emote functionality. 2. Restart the app to refresh its feat... ⇲
 
Crashes issue

Kick crashes frequently

Fix: 1. Ensure your iPhone is running the latest iOS version by going to Settings > General > Software Update. 2. Clear the app cache by deleting... ⇲
 
Glitches issue

Login process is glitchy

Fix: 1. Ensure you are entering the correct login credentials. If you forgot your password, use the 'Forgot Password' feature to reset it. 2. Cle... ⇲
 
UI issue

Cannot exit full screen without closing app

Fix: 1. Try tapping the screen to see if a control bar appears, allowing you to exit full screen. 2. If that doesn't work, use the home button to... ⇲

Cannot navigate creators' pages while streaming

Fix: 1. Use the app's main menu to navigate to creators' pages before starting a stream. 2. If you want to check a creator's page while streaming... ⇲

No option to minimize video while browsing

Fix: 1. Use the app's main menu to navigate while keeping the video playing in the background. 2. If available, try using picture-in-picture mode... ⇲

Kick lacks basic navigation features

Fix: 1. Familiarize yourself with the app's layout and available menus to improve navigation. 2. Use the search function to quickly find content... ⇲
 
Video issue

Low graphics quality

Fix: 1. Check your internet connection; a slow connection can affect streaming quality. Switch to a faster Wi-Fi network if possible. 2. In the a... ⇲

Inability to watch past streams with comments

Fix: 1. Check if the app has a feature to replay past streams with comments enabled. If not, consider taking notes during live streams for future... ⇲

Video playback issues

Fix: 1. Check your internet connection and switch to a more stable network if necessary. 2. Clear the app cache by deleting and reinstalling the... ⇲

Inability to resume long VODs easily

Fix: 1. Use the app's timeline feature to navigate to specific points in long VODs. 2. Take note of timestamps during viewing to easily return to... ⇲

Inability to monitor live stream within the app

Fix: 1. Use the app's main menu to check on live streams while watching another stream. 2. If the app allows, open multiple instances of the app... ⇲
 
Customization issue

No option to hide certain creators

Fix: 1. Check the app settings for any options related to blocking or muting creators. 2. If no such option exists, consider providing feedback t... ⇲

Lack of a 'Watch Later' feature

Fix: 1. Create a list of streams you want to watch later and keep it in a notes app. 2. Use the app's search feature to find and access streams q... ⇲
 
Registration issue

Profile setup issues

Fix: 1. Ensure you are following all required steps in the profile setup process. If you encounter errors, try restarting the app and setting up... ⇲
 
Settings issue

Inconsistent notification settings

Fix: 1. Go to Settings > Notifications > Kick and ensure all desired notification options are enabled. 2. Within the app, check your notification... ⇲

Cannot change profile settings easily

Fix: 1. Navigate to your profile settings within the app and look for an 'Edit' option. If you encounter issues, try restarting the app. 2. Ensur... ⇲
 
Compatibility issue

Limited features on iPad version

Fix: 1. Check if the app has a specific iPad version or if it is running in compatibility mode. 2. Explore the app settings to see if there are a... ⇲

No Chromecast or Apple Play support

Fix: 1. Check if there are any third-party apps that can mirror your iPhone screen to your TV. 2. Use an HDMI adapter to connect your iPhone dire... ⇲
 
Privacy issue

Issues with blocking and muting

Fix: 1. Go to the chat settings and look for options to block or mute users. If these options are not working, try restarting the app. 2. Check f... ⇲
 
Support issue

Delayed support response times

Fix: 1. Check the app's FAQ or help section for common issues and solutions that may resolve your problem without needing support. 2. Keep a reco... ⇲
 
Security issue

False reporting issues

Fix: 1. Familiarize yourself with the app's reporting guidelines to ensure accurate reporting. 2. If you encounter false reports, document the in... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.2%

Bad experience
6.4%

Neutral
3.3%

~ from our NLP analysis of 97,145 combined software ratings.

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 Private Data Kick collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Gifted subscription Tier 1: $6.49 Gifted subscription to a streamer
  2. Gifted subscription x5 Tier 1: $32.49 Gifted subscription to a streamer x5
  3. Gifted subscription x10 Tier 1: $64.90 Gifted subscription to a streamer x10
  4. Sub T1 Nickmercs: $6.49 Sub T1 Nickmercs
  5. Sub T1 westcol: $6.49 Reoccurring sub westcol
  6. Sub T1 adinross: $6.49 Reoccurring sub adinross
  7. Gifted subscription x25 Tier 1: $162.99 Gifted subscription to a streamer x25
  8. Tier1 access for loochy: $6.49 Tier1 access for loochy
  9. Tier1 access for drchubzdpt: $6.49 Tier1 access for drchubzdpt
  10. Sub T1 odablock: $6.49 Reoccurring sub odablock