fix problems on Relais & Châteaux [iphone]

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—— Run into issues on Relais & Châteaux? Get help pending when official support gets back to you!

Relais & Châteaux
Info:
company: Relais & Châteaux
: https://www.relaischateaux.com/us/discover/contact
: www.relaischateaux.com
Chat with our AI-based Relais & Châteaux Support
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Downloads issue

pictures download slowly

Fix: 1. Check your internet speed: Use a speed test app to ensure your connection is fast enough for downloading images. 2. Reduce image quality:... ⇲
 
Bugs issue

inaccurate information

Fix: 1. Verify information: Cross-check details with the official website or other reliable sources to confirm accuracy. 2. Update the app: Ensur... ⇲

error messages during use

Fix: 1. Restart the app: Close the app and reopen it to see if the error persists. 2. Update the app: Ensure you have the latest version, as upda... ⇲

constant wrong reservation dates

Fix: 1. Double-check your input: Ensure you are selecting the correct dates when making a reservation. 2. Update the app: An outdated app may hav... ⇲
 
Search issue

difficult to search and book

Fix: 1. Use filters: When searching, utilize any available filters (location, price range, etc.) to narrow down results. 2. Familiarize yourself... ⇲
 
Login issue

login issues

Fix: 1. Reset your password: If you’re having trouble logging in, use the 'Forgot Password' feature to reset it. 2. Check for typos: Ensure you a... ⇲
 
Syncing issue

favorites not showing

Fix: 1. Check your account: Ensure you are logged into the correct account where your favorites are saved. 2. Refresh the app: Close and reopen t... ⇲
 
Updates issue

Relais & Châteaux not maintained

Fix: 1. Check for updates: Regularly check the App Store for updates to ensure you have the latest version. 2. Provide feedback: While not contac... ⇲
 
Performance issue

performance issues

Fix: 1. Restart your device: This can help clear temporary issues affecting performance. 2. Free up storage: Go to Settings > General > iPhone St... ⇲
 
Compatibility issue

incompatible with certain devices

Fix: 1. Check compatibility: Verify that your device meets the app's system requirements listed in the App Store. 2. Update your device: Ensure y... ⇲
 
Stability issue

unstable app

Fix: 1. Restart the app: Close and reopen the app to see if stability improves. 2. Update the app: Ensure you have the latest version, as updates... ⇲
 
Payments issue

difficult to make reservations and payments

Fix: 1. Follow the prompts carefully: Ensure you are following all steps in the reservation and payment process. 2. Check payment methods: Ensure... ⇲
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 what users are saying
Good experience
92.7%

Bad experience
4.7%

Neutral
2.5%

~ from our NLP analysis of 3,076 combined software ratings.

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 Private Data Relais & Châteaux collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Search History
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics