fix problems on VOX [iphone]

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—— Run into issues on VOX? Get help pending when official support gets back to you!

VOX – MP3 & FLAC Music Player
Info:
company: Coppertino Inc.
: https://vox.rocks/support
: vox.rocks
Chat with our AI-based VOX Support
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UI issue

Poor UI design

Fix: 1. Familiarize Yourself with the Layout: Spend some time exploring the app to understand its layout and features better. 2. Use Alternative... ⇲

Difficult navigation for large libraries

Fix: 1. Use Search Function: Utilize the search bar to quickly find specific songs or artists instead of scrolling through the entire library. 2... ⇲
 
Syncing issue

Songs randomly disappear

Fix: 1. Check Storage: Ensure your device has enough storage space. Go to Settings > General > iPhone Storage to check. If storage is low, delete... ⇲

Cloud integration issues

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as cloud features require it. 2. Re-link Cloud Accounts: Go to... ⇲
 
Uploads issue

Cannot upload multiple songs at once

Fix: 1. Use a Computer: If possible, upload songs to VOX using a computer. Connect your iPhone to your computer, open iTunes or Finder, and drag... ⇲
 
Ads issue

Ads introduced without notice

Fix: 1. Upgrade to Premium: If ads are bothersome, consider upgrading to the premium version for an ad-free experience. 2. Use Offline Mode: If... ⇲
 
Payments issue

Limited functionality without premium subscription

Fix: 1. Explore Free Features: Familiarize yourself with the free features available in the app to maximize your usage without premium. 2. Trial... ⇲

EQ is a premium feature

Fix: 1. Adjust Audio Settings: Explore the basic audio settings available in the free version to enhance sound quality without EQ. 2. Use Extern... ⇲

Overpriced subscription for features

Fix: 1. Evaluate Usage: Assess which premium features you actually use and determine if the subscription is worth it for you. 2. Look for Discou... ⇲

No option for one-time payment for premium features

Fix: 1. Use Free Features: Maximize the use of the free features available in the app while considering the value of the premium features. 2. Ex... ⇲
 
Audio issue

Inconsistent audio playback quality

Fix: 1. Check Audio Settings: Go to the app settings and ensure that the audio quality settings are set to your preference (e.g., high quality).... ⇲
 
Compatibility issue

No Sonos support

Fix: 1. Use AirPlay: If you have a Sonos system, consider using AirPlay to stream music from your iPhone to your Sonos speakers. 2. Explore Work... ⇲
 
Search issue

Slow search functionality

Fix: 1. Optimize Library: Regularly clean up your music library by removing duplicates or unnecessary files, which can help speed up search funct... ⇲
 
Updates issue

Recent updates caused file loss

Fix: 1. Check Backup: If you have a backup of your music library, restore it to recover lost files. 2. Re-import Files: If files are missing, tr... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
80.0%

Bad experience
15.1%

Neutral
4.9%

~ from our NLP analysis of 3,112 combined software ratings.

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 Private Data VOX collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. VOX Premium: 1 Month Plan: $4.99 Unlimited Music Cloud+Advanced Audio Features
  2. VOX Premium Subscription: $49.99 VOX Premium. 1-Year Subscription plan.
  3. LOOP for VOX Subscription: $4.99 Loop – a new cloud-based music locker service with any format support and unlimited storage. Stream in full quality to any device or cache it for offline playback.
  4. Radio: $9.99 Unlock Radio database with 30'000+ stations.
  5. VOX Premium Subscription: $15.99 VOX Premium Subscription. Regular price.
  6. LOOP for VOX Subscription: $9.99 Loop – a new cloud-based music locker service with any format support and unlimited storage. Stream in full quality to any device or cache it for offline playback.
  7. VOX Premium Subscription: $49.99 VOX Premium. 1-Year Subscription plan.
  8. Premium features (Yearly): $49.99 Access to all audio settings & music cloud
  9. VOX Premium: 1 Year: $49.99 Unlimited Music Cloud~Advanced Audio Features
  10. LOOP for VOX Subscription: $10.99 LOOP for VOX Subscription