fix problems on EIVF Patient [iphone]

—— Run into issues on EIVF Patient? Get help pending when official support gets back to you!

eIVF Patient

Info:

company: PracticeHwy.com, Inc.

: https://www.eivf.org/mobileappcontact

: www.eivf.org

Chat with our AI-based eIVF Patient Support

🛠️ Common eIVF Patient Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot reply to messages

Fix: Check if the app has the latest version installed. Go to the App Store, search for eIVF Patient, and tap 'Update' if available. Sometimes, b... ⇲

Notifications cannot be cleared

Fix: Go to your iPhone's Settings > Notifications > eIVF Patient. Toggle off 'Allow Notifications' and then toggle it back on. This can reset the... ⇲

Crashes issue

eIVF Patient frequently crashes

Fix: Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files if storage is lo... ⇲

UI issue

Difficult navigation

Fix: Familiarize yourself with the app's layout by exploring each section. Take notes on where key features are located to improve your navigatio... ⇲

Poor user interface

Fix: Provide feedback through the app's feedback feature (if available) to suggest improvements. Meanwhile, try to adapt to the layout by explori... ⇲

Redundant main screens

Fix: Explore the app settings to see if you can customize the main screen layout or hide redundant screens. OR Try to identify which screens y... ⇲

Unresponsive buttons

Fix: Force close the app and reopen it. This can sometimes resolve temporary glitches with unresponsive buttons. OR Restart your iPhone to cle... ⇲

Notifications issue

Inconsistent notifications

Fix: Check your notification settings in the app and on your iPhone. Ensure that notifications are enabled for the app in Settings > Notification... ⇲

Confusing alert system

Fix: Review the app's settings to see if you can customize alert preferences to make them clearer. OR Take notes on the types of alerts you re... ⇲

Security issue

No option to save password

Fix: Use a password manager app to securely store your passwords. This way, you can easily access your password when needed. OR Consider using... ⇲

Messages issue

Messages disappear when composing

Fix: Try composing messages in a separate notes app and then copy-pasting them into the eIVF Patient app to avoid losing your text. OR Check f... ⇲

Messages are hard to read

Fix: Adjust the text size on your iPhone by going to Settings > Display & Brightness > Text Size. This may help improve readability in the app.... ⇲

No drafts feature

Fix: Use a notes app to draft your messages before sending them in the eIVF Patient app. This way, you can save your thoughts without losing them... ⇲

Inability to send messages after hours

Fix: Check if there are any settings within the app that restrict messaging hours. If so, adjust them if possible. OR Consider drafting your m... ⇲

Customization issue

No ability to filter test results

Fix: Check if there are any sorting options available within the test results section. Sometimes, filtering options are hidden in menus or settin... ⇲

No way to mark documents as read

Fix: Keep a manual log of documents you have reviewed to track your progress until a feature is added. OR Check if there are any updates or se... ⇲

Bugs issue

Old tasks remain pending

Fix: Manually mark tasks as complete if the app allows it. Look for a checkbox or similar option next to each task. OR Clear the app's cache b... ⇲

Compatibility issue

Inability to print documents

Fix: Save the documents to your iPhone and use the built-in print feature by selecting the document and tapping the share icon, then choosing 'Pr... ⇲