fix problems on VITA [iphone]

—— Run into issues on VITA? Get help pending when official support gets back to you!

VITA - Video Editor & Maker

Info:

company: SNOW Corporation

: https://voc.snow.me/vita/cs/voc

: vday.io

Chat with our AI-based VITA Support

🛠️ Common VITA Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

damaged file error on export

Fix: Try exporting the video in a different format if the option is available in the app settings. OR Check for any updates to the app that ma... ⇲

17% of users had this problem

frequent crashes

Fix: Delete and reinstall the app. This can resolve issues caused by corrupted files. Press and hold the app icon until it wiggles, then tap the... ⇲

16% of users had this problem

Storage issue

storage issues

Fix: Free up space on your iPhone by deleting unused apps, photos, or videos. Go to Settings > General > iPhone Storage to see what is taking up... ⇲

videos deleted unexpectedly

Fix: Check if the videos are in the 'Recently Deleted' folder in the Photos app. Open Photos, go to Albums, and find 'Recently Deleted' to recove... ⇲

Freezing issue

VITA freezes while watching stream

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.... ⇲

VITA freezes during editing

Fix: Close other apps running in the background to free up memory. Double-click the Home button (or swipe up from the bottom on newer models) and... ⇲

Crashes issue

VITA crashes

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.... ⇲

UI issue

play button unresponsive

Fix: Restart the VITA app by closing it completely and reopening it. This can resolve temporary glitches. OR Check for any updates for the app... ⇲

difficult navigation

Fix: Familiarize yourself with the app's layout by exploring all menus and options. Take notes on where key features are located for easier acces... ⇲

Support issue

poor customer support

Fix: Utilize online forums or community support groups where other users share solutions and tips. Websites like Reddit or dedicated forums can b... ⇲

Slow issue

lag during playback

Fix: Lower the video quality in the app settings if available. This can help reduce lag during playback. OR Ensure that your device has enough... ⇲

slow loading times

Fix: Clear the app's cache if the option is available in the app settings. This can help improve loading times by removing unnecessary data. OR... ⇲

slow video saving

Fix: Ensure that your device has enough free storage space, as low storage can slow down the saving process. OR Try saving the video in a lowe... ⇲

Network issue

inconsistent access to media

Fix: Ensure that all media files are stored locally on your device and not in cloud storage, as this can cause access issues. OR Restart your... ⇲

Customization issue

no green screen feature

Fix: Use a different video editing app that supports green screen effects if this feature is essential for your projects. OR Consider using a... ⇲

no background eraser feature

Fix: Use a separate app that specializes in background removal before importing the image into VITA. OR Manually crop images in VITA to remove... ⇲

lack of customization options

Fix: Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. OR Consider using alte... ⇲

lack of voice changer options

Fix: Use a separate audio editing app that offers voice changing features, then import the edited audio back into VITA. OR Check for any updat... ⇲

limited categories for templates

Fix: Explore other video editing apps that offer a wider variety of templates if this is a critical feature for your projects. OR Create your... ⇲

no ability to animate stickers

Fix: Use a different app that supports animated stickers if this feature is important for your projects. OR Consider using static stickers cre... ⇲

Offline issue

limited offline functionality

Fix: Check if the app has an option to download content for offline use. Look in the app settings or content menu for a download option. OR Us... ⇲

Notifications issue

inconsistent notifications

Fix: Check your notification settings for the app. Go to Settings > Notifications, find the app, and ensure that notifications are enabled and se... ⇲

Battery issue

high battery consumption

Fix: Reduce the app's background activity by going to Settings > General > Background App Refresh and turning it off for the app. OR Lower the... ⇲

Audio issue

audio export issues

Fix: Check the audio settings in the app to ensure they are configured correctly. Look for options related to audio format and quality. OR Try... ⇲

Gameplay issue

limited music options

Fix: Import your own music files into the app if possible. Check if VITA allows you to add music from your iTunes library or other sources. OR... ⇲

Search issue

inability to search for stickers

Fix: Manually browse through the sticker categories available in the app to find what you need, as searching may not be supported. OR Check fo... ⇲

missing GIF search feature

Fix: Use a separate GIF app or website to find GIFs, then download them and import them into VITA manually. OR Check if there are any updates... ⇲

Account issue

no user profiles for saving projects

Fix: Create a system of folders on your device to organize projects manually. Use descriptive names for easy identification. OR Regularly back... ⇲

Glitches issue

glitches with long videos

Fix: Split long videos into shorter segments before editing them in VITA. This can help reduce glitches during editing. OR Ensure your device... ⇲

Compatibility issue

limited device compatibility

Fix: Check the app's requirements in the App Store to ensure your device meets the necessary specifications. If not, consider upgrading your devi... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.7%

Bad experience

2.8%

Neutral

2.5%

~ from our NLP analysis of 68,534 combined software ratings.

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Private Data VITA collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics