fix problems on Oralift [iphone]

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—— Run into issues on Oralift? Get help pending when official support gets back to you!

Oralift
Info:
company: Oralift Limited
: https://oralift.com/gb/
: oralift.com
Chat with our AI-based Oralift Support
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Bugs issue

tap to record button stops working

Fix: Check if the app has permission to access the microphone. Go to Settings > Privacy > Microphone and ensure Oralift is enabled. OR Restart... ⇲

timer does not stop automatically

Fix: Check the app settings to see if there is an option to enable automatic timer stopping. If not, consider using a separate timer app that can... ⇲

unable to report touch test

Fix: Look for a feedback or support option within the app to report issues. If unavailable, consider documenting the issue and reporting it throu... ⇲

timer input not accepted

Fix: Ensure you are entering the time in the correct format as required by the app. Check the app's help section for formatting guidelines. OR... ⇲
 
Customization issue

manual time entry required

Fix: Check if there is an option in the app settings to enable automatic time tracking. If not, consider using a timer app in conjunction with Or... ⇲

unable to edit date and time

Fix: Check if there are any restrictions in the app settings that prevent editing. If so, adjust those settings accordingly. OR If editing is... ⇲
 
Updates issue

lost progress after update

Fix: Before updating the app, always back up your data if the app provides an export feature. Check the app settings for any backup options. OR... ⇲
 
Audio issue

volume issues with videos

Fix: Check the volume settings on your iPhone. Make sure the volume is turned up and that the mute switch is not activated. OR Try playing the... ⇲

no sound in videos

Fix: Ensure that the volume is turned up and that the device is not on silent mode. Check the app settings for any audio options that may be mute... ⇲
 
Freezing issue

Oralift freezes

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping up on the Oralift app to... ⇲
 
Login issue

password not accepted

Fix: Double-check that you are entering the correct password, including case sensitivity. If you have forgotten your password, use the 'Forgot Pa... ⇲

login issues

Fix: Ensure your internet connection is stable. If you are having trouble logging in, try resetting your password using the 'Forgot Password' fea... ⇲
 
Uploads issue

unable to upload photos

Fix: Check if the app has permission to access your photos. Go to Settings > Privacy > Photos and ensure Oralift is enabled. OR Try resizing t... ⇲
 
Loading issue

charts fail to load

Fix: Ensure you have a stable internet connection, as charts may require data to load. Try switching between Wi-Fi and cellular data. OR Check... ⇲

stuck on loading screen

Fix: Force close the app and reopen it. If it continues to get stuck, restart your iPhone to clear any temporary issues. OR Check for updates... ⇲
 
Support issue

no customer support

Fix: Look for a FAQ or help section within the app that may provide answers to common issues. OR Join user forums or communities related to Or... ⇲

no instructions provided

Fix: Explore the app thoroughly to see if there are any hidden help sections or tooltips that provide guidance. OR Search online for user guid... ⇲
 
Video issue

videos are too long and hard to understand

Fix: Look for any settings that allow you to adjust playback speed. Slowing down the video may help with comprehension. OR Consider taking not... ⇲
 
UI issue

graph chart is hard to read

Fix: Zoom in on the chart if the app allows it, or take a screenshot and use a photo editing app to enhance visibility. OR Check if there are... ⇲
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 what users are saying
Bad experience
96.7%

Neutral
3.3%

Good experience
0.0%

~ from our NLP analysis of 30 combined software ratings.

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 Private Data Oralift collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Sensitive Info