fix problems on Freshop Groceries [iphone]

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—— Run into issues on Freshop Groceries? Get help pending when official support gets back to you!

Freshop Groceries
Info:
company: Freshop, Inc.
: http://www.freshop.com
: www.freshop.com
Chat with our AI-based Freshop Groceries Support
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Search issue

Search functionality is not intuitive

Fix: Use specific keywords when searching for items. Instead of generic terms, try using brand names or specific product types to yield better re... ⇲
 
Login issue

Requires frequent logins

Fix: Check if there is an option to stay logged in within the app settings. Look for a 'Remember Me' or 'Stay Logged In' option when logging in,... ⇲
 
Crashes issue

Freshop Groceries crashes on launch

Fix: Ensure that your iPhone is running the latest version of iOS. Go to 'Settings' > 'General' > 'Software Update' to check for updates. If an u... ⇲
 
Payments issue

Checkout process does not function correctly

Fix: Double-check your cart for any items that may not be available or have issues. Remove any problematic items and try the checkout process aga... ⇲
 
Bugs issue

Cannot save cart

Fix: Check if there is a 'Save Cart' or 'Favorites' feature in the app. This may be located in the cart section or under account settings. If ava... ⇲
 
Customization issue

Inability to choose pickup time

Fix: Look for a 'Pickup Options' section during the checkout process. If this option is not visible, it may be due to store availability or setti... ⇲
 
UI issue

Rewards card integration is unclear

Fix: Check the app's settings or account section for a 'Rewards' or 'Loyalty Program' option. This may allow you to link your rewards card by ent... ⇲
 
Compatibility issue

Freshop Groceries directs to incorrect version in App Store

Fix: Try searching for the app directly in the App Store instead of using the link provided in the app. Type 'Freshop Groceries' in the search ba... ⇲
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 what users are saying
Good experience
93.1%

Neutral
3.6%

Bad experience
3.3%

~ from our NLP analysis of 872 combined software ratings.

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 Private Data Freshop Groceries collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Usage Data