fix problems on Pocket Tower－Tiny Metropolis [iphone]

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—— Run into issues on Pocket Tower－Tiny Metropolis? Get help pending when official support gets back to you!

Pocket Tower－Tiny Metropolis
Info:
company: Overmobile
: http://app.nebo.mobi/nebo-support/index-en.html
: happytower.overmobile.ru
Chat with our AI-based Pocket Tower－Tiny Metropolis Support
   Hello! How can I assist you?  

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Glitches issue

Pocket Tower－Tiny Metropolis exits or glitches when donating to the city

Fix: Try restarting the app. Double-tap the home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps,... ⇲
 
Gameplay issue

Premium currency required for progression

Fix: Focus on completing daily tasks and events that reward you with premium currency. Check the in-game calendar for any special events that may... ⇲

Lack of strategy without purchasing bux

Fix: Explore different gameplay strategies that do not rely on bux. Focus on resource management and completing tasks efficiently to maximize you... ⇲

Expensive to add floors and upgrades

Fix: Prioritize which floors and upgrades are most beneficial for your gameplay. Focus on essential upgrades that will provide the best return on... ⇲

Randomness in worker office assignments

Fix: Keep track of which workers are assigned to which offices and try to manually assign them based on their skills to minimize randomness. OR... ⇲

Boring gameplay after reaching higher levels

Fix: Challenge yourself by setting personal goals or restrictions, such as limiting the use of premium currency or focusing on specific tasks to... ⇲
 
Customization issue

No way to organize citizens

Fix: Utilize the existing features to group citizens by their roles or tasks. For example, assign citizens to specific buildings based on their s... ⇲

Inability to switch workers in city group

Fix: Check if there are any in-game settings or options that allow you to manage worker assignments. Sometimes, these features are hidden in menu... ⇲
 
Updates issue

VIP status not implemented

Fix: Engage with the community through forums or social media to express interest in VIP features. This can help raise awareness and potentially... ⇲

Loss of progress after update

Fix: Check if your game is linked to a social media account or cloud service. If it is, try logging in to restore your progress. Go to the app se... ⇲
 
Bugs issue

Chests won't open

Fix: Ensure that you have a stable internet connection, as chests may require online access to open. If you are experiencing connection issues, r... ⇲
 
Network issue

Connection failed for Personal Collection

Fix: Check your internet connection and ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if the issu... ⇲
 
Crashes issue

Pocket Tower－Tiny Metropolis crashes after new update

Fix: Restart your iPhone to clear any temporary glitches that may be causing the app to crash. Hold down the power button and slide to power off,... ⇲
 
Support issue

Difficulty contacting tech support

Fix: Check the app's settings or help section for any available FAQs or troubleshooting guides that may address your issue without needing to con... ⇲
 
Content issue

Unpleasant content in butcher shop

Fix: If the content is bothersome, consider avoiding that part of the game and focusing on other areas that you find more enjoyable. OR Check... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.7%

Neutral
4.2%

Bad experience
3.1%

~ from our NLP analysis of 1,656 combined software ratings.

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 Private Data Pocket Tower－Tiny Metropolis collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 1'500 bux: $3.99 1'500 units of ingame currency
  2. 3'000 bux: $6.49 3'000 units of ingame currency
  3. 750 bux: $1.99 750 units of ingame currency
  4. 10'000 bux: $19.99 10'000 units of ingame currency
  5. Special offer for 9th floor!: $2.99 Lift upgrade + 2000 bux + 50'000 gold!
  6. 19th floor! Special offer!: $2.99 1'500 bux + 70'000 coins + Manager!
  7. 5'000 bux: $9.99 5'000 units of ingame currency
  8. 29th floor! Special offer!: $2.99 1'500 bux, Marketing +Manager! Special price!
  9. 39th floor! Special offer!: $2.99 2'500 bux, 50% off tech and a golden chest!
  10. 20'000 bux: $37.99 20'000 units of ingame currency