fix problems on Felt [iphone]

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—— Run into issues on Felt? Get help pending when official support gets back to you!

Felt: Greeting Cards & Gifts
Info:
company: Felt LLC
: http://helpcenter.feltapp.com
: feltapp.com
Chat with our AI-based Felt Support
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Support issue

Limited support options

Fix: Utilize the app's built-in help resources, such as FAQs or user guides, to find answers to common questions. This can often provide immediat... ⇲

Customer service response delays

Fix: Utilize the app's help resources and community forums for immediate assistance instead of waiting for customer service responses. OR Keep... ⇲
 
Customization issue

Fat pen option for handwriting

Fix: Experiment with different stylus options if you are using a stylus for handwriting. Some styluses offer better precision than others, which... ⇲

Limited customization options

Fix: Explore all available design features within the app. Sometimes, customization options are hidden in menus or submenus, so take the time to... ⇲

Inability to add to card backs

Fix: Check the app's design options thoroughly to see if there is a hidden feature that allows you to add text or images to the back of the card.... ⇲
 
UI issue

Difficult to use on phone

Fix: Adjust your phone's display settings, such as increasing text size or enabling accessibility features, to make the app easier to navigate. T... ⇲
 
Glitches issue

Glitches and crashes

Fix: Ensure that your app is updated to the latest version. Check the App Store for any available updates and install them, as updates often fix... ⇲
 
Slow issue

Slow app performance

Fix: Clear the app's cache if the option is available in the settings. This can help improve performance by freeing up memory and resources. OR... ⇲
 
Screen issue

Inability to rotate screen

Fix: Check your device's orientation lock settings. Make sure that the orientation lock is turned off so that the app can rotate with your device... ⇲
 
Quality issue

Poor quality of some cards

Fix: Before finalizing a card, preview it in the app to check for any quality issues. If you notice problems, consider adjusting the design or us... ⇲
 
Payments issue

Issues with subscription cancellation

Fix: Review the subscription management section in the app or your device's settings to find the cancellation option. Follow the prompts carefull... ⇲
 
Loading issue

Loading issues during high traffic

Fix: Try using the app during off-peak hours when traffic is likely lower. This can help improve loading times and overall performance. OR Cle... ⇲
 
Delivery issue

Delayed card delivery

Fix: Check the app for any notifications regarding delivery times or delays. If you are aware of high-demand periods, plan your card sending acco... ⇲
 
Verification issue

Inability to verify addresses

Fix: Double-check the addresses you are entering for accuracy. Use online address verification tools to ensure that the addresses are valid befor... ⇲
 
Missing issue

Missing cards

Fix: Keep track of your sent cards and their delivery status within the app. If a card is missing, check the delivery status and any tracking inf... ⇲
 
Compatibility issue

Inconsistent app functionality across devices

Fix: Ensure that the app is updated to the latest version on all devices. Sometimes, functionality issues arise from using outdated versions of t... ⇲
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 what users are saying
Good experience
94.1%

Neutral
3.1%

Bad experience
2.8%

~ from our NLP analysis of 68,953 combined software ratings.

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 Private Data Felt collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics