—— Run into issues on Loop EV Charging Network? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the app has an option to remember your login credentials. Go to the settings within the app and look for an option like 'Stay logge... ⇲
Fix: Update the app to the latest version. Go to the App Store, search for Loop EV Charging Network, and check if an update is available. Updates... ⇲
Fix: Take some time to familiarize yourself with the app's layout. Explore all menus and options to understand where features are located. You ca... ⇲
Fix: Check the app settings to see if there is an option to display estimated charging times. Enable this feature if available. OR Manually tr... ⇲
Fix: Spend some time exploring the app's features and layout. Familiarizing yourself with the interface can help you navigate it more easily over... ⇲
Fix: Clear the app's cache. Go to your iPhone's Settings > General > iPhone Storage > Loop EV Charging Network and select 'Offload App'. This wil... ⇲
Fix: Ensure that the charger is compatible with your vehicle. Check the specifications of both the charger and your vehicle to confirm compatibil... ⇲
Fix: Try manually stopping the session through the app. Look for a 'Stop' button or option in the app interface. If this does not work, unplug th... ⇲
Fix: Take a screenshot of the error message and search for it online or in the app's help section to find potential solutions or explanations.... ⇲
Fix: Check if you are logged into your account. Favorites may only be saved when you are logged in. If you are logged in and it still doesn't sav... ⇲
Fix: Manually refresh the card by pulling down on the screen in the app. This action often triggers a refresh of the data displayed. OR Check... ⇲
Fix: Review the app's payment settings to see if there are options to adjust pre-authorization limits or payment methods that may reduce charges.... ⇲
Fix: Download the map of charging stations for offline use, if the app supports this feature. This will allow you to access charger locations wit... ⇲
Fix: Check the app for any self-help resources such as FAQs or troubleshooting guides that may address your issue without needing to contact supp... ⇲
Fix: Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates, as co... ⇲
Fix: Use the search function within the app to enter specific locations or charger types to narrow down your search results. OR Zoom in on the... ⇲
Fix: Check if the app has a specific section for adding home chargers. Look for an 'Add Charger' option in the settings or profile section of the... ⇲
Fix: Check the app's notification settings. Go to your iPhone's Settings > Notifications > Loop EV Charging Network and ensure that notifications... ⇲
Fix: Try logging into your account instead of using guest mode, as some features may be restricted in guest mode. This can provide a more stable... ⇲
Fix: Refresh the charger status manually by pulling down on the screen in the app. This can help retrieve the latest information. OR Check if... ⇲